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I have used TNT for years and now it no longer responds to the gift input button. What should I do? Is it due to downloading the latest version?
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With 3.1 I can no longer find the "custom" entry that would allow to add the information for an organization that is not in the list of organizations in the "Update Gift Info" dialog. How can I add a custom organization? The steps mentioned in https://www.tntware.com/donorhub/help...
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The Gift Input is not actually importing anything new. I have used the dates which include the last several months and the process seems to proceed normally enough (I get no errors), but no gifts are actually imported. Also, all my donors show to have up-to-date pledge fulfillment, but the latest gift...
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My gift input will not download. It has been several months since i downloaded, if that makes a difference. What should I do?