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  • Latest gifts not importing

    The Gift Input is not actually importing anything new. I have used the dates which include the last several months and the process seems to proceed normally enough (I get no errors), but no gifts are actually imported. Also, all my donors show to have up-to-date pledge fulfillment, but the latest gift...
    Posted to Technical Support by danseab on 11 May 2016
  • Trouble downloading gifts from server

    I can connect to my organizations server fine to download gifts. However, when it downloads, it shows there are no gifts to be added, when I know there are. Then, it wants to try and remove the gifts that have already posted to current donors. Any suggestions of what to do? Is it something on my end...
    Posted to Technical Support by Andrea on 22 Jul 2014
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