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  • downloading only about half of the donations through Donor Hub/Gift Input

    Dear Troy, Hank is sending me to you again. ; ) He said, " DonorHub has an online web portal. ... it looks like all the gifts are showing there. ... the sync between Workday and DonorHub seems to be correct. ... there is something going on with the sync between TntConnect and DonorHub. ... If you...
    Posted to Technical Support by Trial One on 15 Apr 2020
  • Org not in drop down list for gift input

    Hello, I am just getting set up with TNTMPD and so far am loving it! I have just gotten to the part where I would like to input gift data but my org is not in the drop down list. It seems like the gift input is where your org sends you your giftings in some compatable format that TNT can process but...
    Posted to Technical Support by Megan on 28 Jan 2015
  • 3.0 r31 Beta - Gift download stalling

    I've noticed recently that the gift download will often get stuck at a certain point and just seem to hang there. Occasionally, the only way out is to stop the process and at times I've even had to exit TntMPD entirely. Today, I just let it sit and after about 4 minutes the process finished ...
    Posted to Technical Support by EricRiedy on 3 Jul 2014
  • "Manually" adding gifts via a CSV file generated from an MSAccess database

    We use an Access based database (FrontlineServices database with the DonorModule). Within it we generate weekly and monthly (and annual) reports for our missionaries and donors. The missionary's "monthly" report includes all donor activity in the previous month and a separate report showing...
    Posted to Technical Support by Dave Williamson on 13 Feb 2014
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