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  • Address changes not downloading during gift input

    Are addresses changes supposed to be downloaded automatically when I do a Gift Input? I believe this is how it worked in the past. But now, when I do a Gift Input, I only get gift data -- not addresses. To get the address changes, I need to run Address Input separately. Should I be receiving the address...
    Posted to Technical Support by LindaG on 20 Dec 2011
  • Gift Input option not syncing new supporters correctly

    I have reported this issue before, but I'm not satisfied with the work around to remedy it. Problem: Every time I get new supporters, they are entered into my database as an organization with Mr. or Mrs. Firstname Lastname and don't have their addresses in the address field. The workaround that...
    Posted to Technical Support by Joshua Wong on 27 May 2010
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