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My issue may be related. I am also with WBT. Using TnT Connect version 4.0.4 ... with Mac OS X El Capitan version 10.11.6 on my Mac Mini ... and following the instructions in *Donor Hub Training.pdf *... I am working on importing "March 1-31, 2020" donations into TnT Connect via Donor Hub ...
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I am currently signed in to an organization under my name but I need to log out and sign in under my wife's name and download the gifts from her account. I cannot seem to figure out how to sign out of mine. Any help?
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It seems Tools>Update Donor/Gift Info from file no longer lets me search for my .csv, only .tntdatasync. I tried to change the extension from .csv to .tntdatasync and TntC couldn't recognize that. Did the .csv option have to be dropped?
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Hi Troy, I don't even get this window ( from this post ) when I "import from file": I know I have 2 new accounts and it doesn't flag them, nor can I find them after import, even tho the gift count was correct (should have been minus 2).