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  • TntC no longer imports a .csv?

    It seems Tools>Update Donor/Gift Info from file no longer lets me search for my .csv, only .tntdatasync. I tried to change the extension from .csv to .tntdatasync and TntC couldn't recognize that. Did the .csv option have to be dropped?
    Posted to Technical Support by Gerry_Andersen on 12 Jul 2018
  • Import Donation List

    Is there a way to Import your previous donations if your organization is not on the "Gift Input" list? I work for "Word of Life" which is currently not listed. I am able to download the list from "Word of Life" into an Excel sheet. Can I import it from there?
    Posted to Technical Support by amhuffmier on 6 Oct 2016
  • Org not in drop down list for gift input

    Hello, I am just getting set up with TNTMPD and so far am loving it! I have just gotten to the part where I would like to input gift data but my org is not in the drop down list. It seems like the gift input is where your org sends you your giftings in some compatable format that TNT can process but...
    Posted to Technical Support by Megan on 28 Jan 2015
  • Trouble downloading gifts from server

    I can connect to my organizations server fine to download gifts. However, when it downloads, it shows there are no gifts to be added, when I know there are. Then, it wants to try and remove the gifts that have already posted to current donors. Any suggestions of what to do? Is it something on my end...
    Posted to Technical Support by Andrea on 22 Jul 2014
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