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I have two donors with the same first and last name, a father and son. In January the son started sending us monthly support. When I update the Donor/Gift information from file it automatically adds the gift from the son to the fathers information along with the fathers information. Is there a way I...
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Hello. I am on staff with Cru and have been using TNT for the last 8 years without issue. Sometime last week, I tried to use the "Gift Input" button to download my recent gifts. However, I can no longer get past the original "Setup Account Information" screen. The box shows my current...
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Is there a way to Import your previous donations if your organization is not on the "Gift Input" list? I work for "Word of Life" which is currently not listed. I am able to download the list from "Word of Life" into an Excel sheet. Can I import it from there?
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I am new to TNTConnect and working on adding gifts manually to my TNT and running into something I'm not able to find on the forums or the guides. Our org has several different accounts per unit on the field and they are on-going accounts and not necessarily special appeals. For example, the accounts...