DonorHub ®
Bridging the information gap between you and your staff...

Frequently Asked Questions (English)

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How can I link MPDX to my organization's Staff Portal?

In MPDX, under the Settings , click " Connect Services ". Then choose " Organization ". Click...
Revision #4 Posted by Troy Wolbrink on 3 Jun 2024
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How can I send updated donation data to MPDX (Offline Organization)?

To send updated donation data from the Staff Portal to MPDX (Offline Organization), click the link to (Download...
Revision #3 Posted by Troy Wolbrink on 22 May 2024
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Does Cru still host MPDX for other organizations for FREE?

Short Answer: YES Although Cru had been communicating in 2023 about a deadline for non-Cru missionaries to leave...
Revision #10 Posted by Troy Wolbrink on 15 May 2024
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How can I send updated donation data to Partner Essentials (Global Workers: DIY Option)?

To send updated donation data from the Staff Portal to Partner Essentials (Global Workers: DIY Option), click the...
Revision #11 Posted by Troy Wolbrink on 7 May 2024
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How can I enter custom SMTP settings for our Google/Gmail account?

Step 1) Pull up your Google Account Security settings: https://myaccount.google.com/security Step 2) Enable 2-Step...
Revision #5 Posted by Troy Wolbrink on 19 Oct 2023
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How can I reconnect the DonorHub Cloud Connector to QuickBooks Desktop?

Reconnecting the DonorHub Cloud Connector to QuickBooks Pro Open QuickBooks and open the company file you’re...
Revision #11 Posted by Troy Wolbrink on 17 Oct 2023
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How can I enter custom SMTP settings for our Microsoft 365 account?

Prerequisites To support sending email receipts from DonorWise through Microsoft 365, there are two requirements...
Revision #1 Posted by Troy Wolbrink on 3 Nov 2022
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Can I programmatically query the the donation data from another application? If so, how?

If you want to programmatically query the the donation information in DonorHub, we offer a developer API. This...
Revision #25 Posted by Troy Wolbrink on 1 Sep 2022
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What should I do when MPDX doesn't appear to correctly sync a donation on DonorHub?

When there seems to be a sync issue between MPDX and DonorHub, follow these troubleshooting steps to help track...
Revision #4 Posted by Troy Wolbrink on 10 May 2022
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How can I connect QuickBooks Online with DonorHub Online?

Step 1) Service Agreement You should contact TntWare at info@tntware.com with your desire to sign up for DonorHub...
Revision #5 Posted by Troy Wolbrink on 14 Jul 2021
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How can I connect Neon CRM with DonorHub Online?

Step 1) Service Agreement You should contact TntWare at info@tntware.com with your desire to sign up for DonorHub...
Revision #6 Posted by Troy Wolbrink on 10 Dec 2020
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What is DonorHub?

DonorHub ® is a new cloud-based integration and reporting service, fully managed by TntWare, that delivers...
Revision #5 Posted by Troy Wolbrink on 1 Jun 2019
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What do all the placeholders in the DonorWise data source template mean?

DonorHub includes a template to support DonorWise. Using this template, you simply need to fill out a few placeholders...
Revision #8 Posted by Troy Wolbrink on 1 Jun 2019
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What do all the placeholders in the Solomon IV 4.x data source template mean?

DonorHub includes a template to support Microsoft's Solomon accounting system. Using this template, you simply...
Revision #6 Posted by Troy Wolbrink on 1 Jun 2019
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