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How can I include additional fields with MailChimp?

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First published by:
Troy Wolbrink
on 27 Jun 2013
Last revision by:
Troy Wolbrink
on 18 Sep 2017
2 people found this article useful.

100% of people found this useful
How can I include additional fields with MailChimp?

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On the "Sync with MailChimp" dialog, click "Options..." to change options for syncing with your list.  (It might say "Select..." on older versions.)

Then click "Next" and you'll see this:

Click "Next" again:

Here you can select which fields you want to sync with MailChimp.


Recent Comments

By: suzy Posted on 17 Oct 2016 11:24 PM

Is there a way to make the User 1-4 fields multiple choice in MailChimp instead of text fields?

By: Troy Wolbrink Posted on 25 Oct 2016 10:23 PM

Hi Suzy, That is not currently an option.  But I'll look into that idea.  --Troy

By: TonyFeiger Posted on 13 Jun 2017 7:47 PM

Is there a way to match fields? I have User fields in tnt with the same names as fields in Mailchimp, but they don't recognize each other upon sync.

By: Troy Wolbrink Posted on 23 Jun 2017 11:05 PM

No.  TntConnect creates the fields it needs if it can't find the ones it's looking for with the specific "merge tag".


By: charlestwesco Posted on 29 Nov 2017 5:48 PM

In mail chimp I have been exporting from Google Contacts using these fields, which I find quite ideal:

First Name

Last Name (Contact person would be here when it was and organization and not individual in TNT)

Company (you call it organization name)

Referred By

Home Street

Home City

Home State

Home Postal Code

I don't see these options in TNT Connect, although all of these same fields are in TNT.  When I look at who opens my mail chimp emails, I like to be able to contact them with their home church, so the referred by field is very important to helping me see who is reading and keeping up with my mission's work.  The Address information just helps me to distinguish different churches from each other that have very similar names (First Baptist Church for instance.)

I don't care what the fields end up being called in mail chimp, so long as it will "update" my list each month for new folks who have signed up, and not overwrite it.  I like to see the "customer star rating levels" in mail chimp developing over time and see what emails each person opened or did not open if I ever need that on someone.

Any chance you could make this syncing just slightly more robust, especially by adding the "referred by" sync category from TNT connect where it came in through Google contacts via outlook?

By: Troy Wolbrink Posted on 1 Dec 2017 3:37 PM

Hi Charles,  Check out this FAQ article on how TntConnect syncs the contact's mailing address:  Note that when a partner updates their mailing address, this is how TntConnect handles it:

•Logs a history

•Schedules a task to investigate

•Resets their changes back to what's in TntConnect (so be sure to check your tasks to investigate)

By: Lahodafamily Posted on 10 Jan 2018 3:38 AM

Is it possible to have the user fields filled in by Mailchimp? In my Mailchimp signup form I have a field to get peoples' interest in being contacted which I want to have show up in TNT as a user field. I followed the directions to have the user fields show up in Mailchimp and I can see they're all listed and any values that I've entered in TNT show up in Mailchimp. The problem I keep having, though, is that if I expose the user field in the signup form and the user enters information in it, when it syncs to TNT that information is deleted.

So it appears that during the TNT/Mailchimp sync process, the data for those user fields is only copied up to Mailchimp and not actually synchronized. So if the user field in TNT is blank (since I want it to be filled with the data coming from Mailchimp) and Mailchimp is showing a value, after the sync process the field in TNT is still blank and now the Mailchimp value is blank as well.

Is there any way around this? Or is this just the way the sync process functions? Since the user fields are the only customizable fields in TNT, it would be really helpful if they would accept a value from Mailchimp.

If that's not an option, I can change my form so that I just check on Mailchimp to see what people enter for that field and not have it sync to TNT. Less convenient, but not a terrible thing.


By: Troy Wolbrink Posted on 16 Jan 2018 2:46 AM

The User fields are synced only from TntConnect to MailChimp (one-way).

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