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Will TntConnect 3.1 run correctly when the 64-bit edition of Office is installed?


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First published by:
Troy Wolbrink
on 30 Jul 2013
Last revision by:
Troy Wolbrink
on 17 Apr 2016
4 people found this article useful.

100% of people found this useful
Will TntConnect 3.1 run correctly when the 64-bit edition of Office is installed?

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The latest version of TntConnect has been tested to be compatible with the 64-bit edition of Office.  To check if you're on the latest version, under the "Help" menu, and click on "Check for Updates". 

But, if you're getting one of these errors:

  • Multiple-step OLE DB operation generated errors. Check each OLE DB status value, ...
  • Access violation at address ... in module 'combase.dll'. Read of address ...
  • External exception C06D007E
  • 1.  In your Windows Control Panel, uninstall all versions of the Microsoft Access Database Engine.

    2.  Then run TntConnect and follow the prompts for TntConnect to repair itself.  If TntConnect doesn't prompt you, under the "Help" menu, click on "Repair Installation" to get the process started.
     

    Additional Options

    If TntConnect doesn't detect that the Access Database Engine needs to be installed, or if the installation program can't install it (reports an error message), you can manually install it from the Microsoft website.  Here's a link to download it.  When you click the big "Download" button, you'll be prompted to select a file.  Select the first one (the 32-bit one):

     Note:  Someone else has reported success after installing the Access 2013 Runtime from Microsoft:      
          http://www.microsoft.com/en-ca/download/details.aspx?id=39358

    Better Off with 32-bit Office?  (Microsoft says you are.)

    According to an official statement by Microsoft"The 32-bit version of Office 2010 is the recommended option for most people, because it prevents potential compatibility issues with other 32-bit applications, specifically third-party add-ins that are available only for 32-bit operating systems."

    Sometimes, the only solution known to work is to:

    1. Uninstall the 64-bit edition of Office 2010.
    2. Install a 32-bit version of Office.

    If you own the 64-bit edition of Office, you should also own the 32-bit edition.  Check your installation media for the disc (or folder) labeled "32-bit" or "x86".

    Recent Comments

    By: ArlynN Posted on 31 Jul 2013 3:37 AM

    That is definitely the reason for our difficulties.

    By: joelrinder Posted on 20 Dec 2013 11:02 AM

    It does not work for me.  I have the most recent version of tntMPD, was able to uninstall the access database engine 2010.  Restarting TntMPD, it prompted me to repair itself, then it tells me that it needs to install the following prerequisite: access database engine 2010.  Then I get the alarm "unable to unistall Microsoft Access Database 2010, this action is only valid for products that are currently installed"  I'm stuck

    By: MarkPomeroy Posted on 30 Dec 2013 9:17 PM

    I have the same problem as Joel Rinder.

    By: Troy Wolbrink Posted on 10 Jan 2014 6:53 PM

    Hi Mark, not sure if this will help, but check out my advice here (specific to TntMPD 3.0.21):  www.tntware.com/.../24078.aspx

    By: KirstenRumary2 Posted on 24 Jan 2014 9:58 PM

    I'm getting the same error as joelrinder: "Restarting TntMPD, it prompted me to repair itself, then it tells me that it needs to install the following prerequisite: access database engine 2010.  Then I get the alarm "unable to unistall Microsoft Access Database 2010, this action is only valid for products that are currently installed"

    I tried installing it manually, but it doesn't let me choose the 32-bit version, saying I have 64-bit Microsoft Office products installed so would need to uninstall those first... Do I need to do that for TntMPD to work now?

    By: KirstenRumary2 Posted on 24 Jan 2014 9:59 PM

    Oh sorry I didn't see your post from 01-10-2014 10:53am Troy. I'll try that next.

    By: KirstenRumary2 Posted on 24 Jan 2014 10:11 PM

    It worked Troy. Thanks!

    By: Alon Posted on 28 Mar 2014 11:07 PM
    100% of people found this useful

    I just repaired the Access piece and it worked.

    By: bramkoerts Posted on 1 Apr 2014 11:27 PM

    Maybe this wil help: www.tntware.com/.../25367.aspx

    Worked for me (so far)

    By: wendyburnham2 Posted on 1 Apr 2016 3:56 PM

    Attempting to install TnT with windows 10, I get an error message,  217 at 056BBF39.  I do not see MSFT Access in my control panel. I'm stymied.  :(

    By: wendyburnham2 Posted on 1 Apr 2016 4:51 PM

    (I was trying to install TnT 3.0 when I had trouble.)  I just discovered TnT 3.1 and installed it with no difficulties! Yay!  Thank you!

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