This message contains the results to the recent TntMPD survey.<o:p></o:p>
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Thank you to the 801 people who responded to the survey. The results were very helpful. In fact, even though we couldn't answer questions individually, we created an 18-page FAQ that is now available (with hyperlinks) on the TntMPD website. <o:p></o:p>
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Here are some of the highlights of the survey results:<o:p></o:p>
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Question #1: If you raise your own support but don't use TntMPD, why not?<o:p></o:p>
(About 1/4th of the respondents do not use TntMPD, so these percentages represent those 200.)<o:p></o:p>
--I have a system that works for me (32%)<o:p></o:p>
--I've heard about it, but haven't done anything (25%)<o:p></o:p>
--I don't know how to use it (23%)<o:p></o:p>
--I've downloaded it but haven't used it (19%)<o:p></o:p>
--I use a Mac (6%)<o:p></o:p>
--Other (24%)<o:p></o:p>
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The remaining questions are based on the 600 users who do use TntMPD.<o:p></o:p>
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Question #2: How often do you use these features? (This is an average based on the 1-4 rating scale you used. <o:p></o:p>
1=Never use, 4=Use Often<o:p></o:p>
Downloading Gifts from the Web -- 3.88 <o:p></o:p>
Managing contact names & addresses -- 3.66 <o:p></o:p>
Using TntSync -- 2.88 <o:p></o:p>
Mail merge prayer letter -- 2.77 <o:p></o:p>
Use Late Donor Report -- 2.75 <o:p></o:p>
Recording tasks I have done (History) -- 2.71 <o:p></o:p>
Manually Entering Gifts -- 2.43 <o:p></o:p>
Creating tasks to do in the future -- 2.31 <o:p></o:p>
Using Appeals -- 2.14 <o:p></o:p>
Use Birthday/Anniversary Info -- 1.91 <o:p></o:p>
Sync with Outlook -- 1.89 <o:p></o:p>
Sync with Outlook, then Palm/Pocket PC -- 1.67 <o:p></o:p>
Look at my database in Access -- 1.36<o:p></o:p>
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Question #3: What are your three favorite features of TntMPD?<o:p></o:p>
Downloading Gifts -- 584 <o:p></o:p>
Keeping Contact Info Current -- 385<o:p></o:p>
Tracking History with a Contact -- 237<o:p></o:p>
Name/Address Updates from CCC -- 213<o:p></o:p>
Analysis View & Graphs -- 173<o:p></o:p>
Late Donor Report -- 159<o:p></o:p>
Gift-Automation (Auto-Tasks) in response to new gifts -- 97<o:p></o:p>
Keeping on top of Tasks -- 64<o:p></o:p>
Tracking Appeals -- 31<o:p></o:p>
Other -- 25<o:p></o:p>
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Question #4: Do you have any tips to help others use TntMPD? <o:p></o:p>
210 people gave suggestions, the most common one being: "Just do it!" The best of these tips will be incorporated into our Handy Reference Guides and CSU Seminar.<o:p></o:p>
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Question #5: Do you have any questions or is there something you don't understand?<o:p></o:p>
342 people responded to this question. We've distilled these into 53 "FAQs" that are now posted on the TntMPD website. You can click here to see these; if you submitted a question, it's likely your question was answered.<o:p></o:p>
http://www.tntware.com/tntmpd/faq/2005survey/index.htm<o:p></o:p>
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The most commonly asked question (44 of the 342) was simply "How can I learn more?". <o:p></o:p>
Here are a few ways:<o:p></o:p>
1. Review the FAQ document <o:p></o:p>
2. Pick up the 16-page, full color TntMPD Handy Reference Guide packet this summer at the U.S. Staff Conference; this will be available for a nominal cost of just $1 to cover the cost of printing.<o:p></o:p>
3. Attend one of the TntMPD seminars during the optional seminars. Come early as these sessions are always full!<o:p></o:p>
4. Download--or view online--the complete user guide Exploding TntMPD. http://www.tntware.com/tntmpd/userguides.htm<o:p></o:p>
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Thank you for taking time to fill out our survey. It's already helped as we were able to create a helpful FAQ page this week. And it will help missionaries in more than 40 mission agencies who are using TntMPD.<o:p></o:p>
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In Christ,<o:p></o:p>
Bob MacLeod<o:p></o:p>
Communications Director<o:p></o:p>
Financial Services Group<o:p></o:p>