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How can an MPDX user transition all of their data into a new TntConnect database? from Bob!

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First published by:
Troy Wolbrink
on 7 Oct 2023
Last revision by:
Troy Wolbrink
on 19 Oct 2023
4 people found this article useful.

100% of people found this useful
How can an MPDX user transition all of their data into a new TntConnect database?

TntConnect 4.0.58 includes a feature for migrating in ALL of your data in MPDX to a new database.

First of all, make sure you're on the latest update.  Under the "Help" menu, click on "Check for Updates".

Here's how you can export your data in MPDX to an XML file:


If you don't see the "Export all data" section in your MPDX, it's probably because it's linked to a Cru account, and Cru has a policy against allowing you to export your data.  Sorry!

Once you receive the email from MPDX and download your XML file, in TntConnect, under the "File" menu, click on "Utilities" then click "New Database from XML..." and select that file.


This will start a process that creates a new database, based on your MPDX data.

Once you're settled in your new database, if you want to connect it with your organization to download new gifts, click the "Gift Input" button, select your organization, and then continue to follow the prompts.



Recent Comments

By: Jeremy Adams Posted on 11 Oct 2023 4:59 AM

Just a heads up, if you ever worked for Cru then the export all data button will not be visible. You need to email Cru. They will need to delete all of your donation data that was given to Cru on your behalf. Only then will this show back up. Just an idea, I created tabs for when each donor started giving. This way, I can thank them in the future when they have been with us for 10 years or more. The tabs should be exported into TNTconnect.

If anyone has any other ideas how to keep my (Cru's) donation history of gifts, please let me know.

By: Don Ward Posted on 11 Oct 2023 9:34 PM

I am having ZERO success uploading my XML file. Once I enter my own name in the system, it locks up saying that I must have a name or organization name in the file. HELP!

By: Troy Wolbrink Posted on 13 Oct 2023 2:31 AM

Hi Don,

Please send me your XML file (from MPDX) and I’ll debug this.  The MPDX Import feature in TntConnect is still new and has a few bugs that need to be worked out.

To send it to me securely, please upload it using this link:



By: Troy Wolbrink Posted on 14 Oct 2023 3:21 AM

Hi Don,  Thanks for sending me your xml file.  This latest version (4.0.61) should resolve the issue:

By: Rich Posted on 16 Oct 2023 9:34 PM

Hi Troy, I used TnTConnect 4.0 r61 and installed it using WinskinCX22.1.1-14 on macOS Ventura 13.5.2. When I double click on the TnTConnect icon to open up to application, it opens up; however, the entire screen is just blank green without any of the data loading. Also the File, Edit, View, Campaigns, Tools, and Help drop down are all frozen, as well as the icons beneath them.

I also restarted and shutdown, and tried opening the application. I also deleted the application and installed it again, still same thing as described above.

Any ideas how to troubleshoot?



By: Troy Wolbrink Posted on 16 Oct 2023 10:21 PM

Hi Rich,  Check the Window menu to see if there's some prompt on some other (not currently connected) display.  It's just a hunch.  Follow-up on the forums, please.

By: Tom Brown Posted on 20 Nov 2023 10:50 PM


I exported from MPDX but it did not show up in my email. Once I exported the export button does not work for exporting again

By: Tom Brown Posted on 20 Nov 2023 10:52 PM

How do we install TNTware on macbook computer?

By: Troy Wolbrink Posted on 4 Dec 2023 9:46 PM

@Tom, TntConnect requires either CrossOver or Wineskin to run on your Mac.  In the Download section, it explains this when you choose the latest version of TntConnect to install.  Re MPDX, ask Cru ( why it's taking so long to get this email from their MPDX product.

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