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What are the SMTP settings for Gmail?

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First published by:
Troy Wolbrink
on 10 Feb 2015
Last revision by:
Troy Wolbrink
on 19 Oct 2023
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What are the SMTP settings for Gmail?

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Step 1)  Pull up your Google Account Security settings:

Step 2)  Enable 2-Step Verification.


   (Note:  If the option for 2-Step Verification is not available, your Google Workspace domain admin may need to deploy this option.  See the "Allow users to turn on 2-Step Verification" guidance.

Step 3)  Click App passwords.


Step 4) Under, "Select the app and device you want to generate the app password for.", click "Select app" and choose "Other (Custom name)".


Step 5)  Enter a meaningful name, and then click "Generate".


Step 6)  Copy the generated password to your clipboard and then click "DONE".  (You won't get a second chance.)  Note: The password is 16 characters, with no spaces, despite what you see.


Step 7)  Now, back in DonorWise, under the "Tools" menu, click on "System Setup".  In the SMTP settings, enter the following:

    SMTP Server:
    Port:  587
    SSL/TLS:  Explicit
    Login:  <your Google/Gmail email address>
    Password:  <your generated password>


Step 8)  Click "Test these settings!" below to make sure everything is working.

Note:  If you receive an unexpected error when you test your settings, you may have to You have to enable login from the TntWare server by following this link and allow access by clicking the continue button.



In the past, you may have enabled "Less secure app access" and entered your actual Google password directly in the DonorWise settings.  But this is not a best practice, and Google will be disabling this option somewhere between 2020 and 2021.



Recent Comments

By: Kevin Horton Posted on 21 Feb 2018 12:47 AM

Thanks for the tip. The app password worked.


By: VP Admin Posted on 12 Oct 2022 5:17 PM

This was helpful to have this as an example. Thank you, Troy.

I would note that the "From" line is directly tied to how the email address is setup. The explanation on the GiveSite SMTP settings was helpful in getting this figured out.


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