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  • task not appearing to thank a new supporter

    I don't know if my problem is a glitch with the new TntMPD or if I need to change a setting somewhere. In the past, when a new supporter donated, it would show up in my tasks, which has been very handy. however, that is not currently happening. The tasks appearing are for current supporters, people...
    Posted to Technical Support by Brenda L on 20 Aug 2013
  • New Contact added but no THANK task added

    I just downloaded a new donor whom I just discovered donated in June 2009 (we have 10 accounts we monitor and I didn't see it til now). When it downloaded, it entered the contact information but no THANK task follow-up. I've got them all set up to automatically add. Any ideas why?
    Posted to Technical Support by Buggy on 22 Jan 2010
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