|•||The TNT Phase defines each contact’s status on your ministry partner team. |
|•||The TNT Phase is the foundation for TntConnect’s analysis features.|
|•||Every contact starts in a position of blankness, which is either “n/a” (no phase assigned) or “Never contacted” (I’m just starting with this contact.)|
|•||The TNT Phases move downward through an increasing level of engagement.|
|•||The first five phases are “pre-decision”.|
Support Principle: Your goal in support development is to have each contact make a decision.
The decision line is the point where a contact has made a decision, Yes or No.
If Yes, then they become a “Partner” in one of three ways:
|•||Partner-Financial (a pledged partner)|
|•||Partner-Special (a donor, but has not committed to a specific amount or frequency)|
|•||Partner-Prayer (they are interested in your ministry, but through prayer only)|
If No, then they are “Not Interested”
Another “No” is “Never Ask”.
What’s the difference between “Not Interested” and “Never Ask”?
|•||Not Interested means THEY said No|
|•||Never Ask means YOU said No|
Question: Do I need to move every contact through every phase?
No. Many contacts may leap over several phases, especially the pre-decision phases. For example, when you Call for an Appointment, you may get a "No" at that time.
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