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FAQs » Frequently Asked Questions » How do I get past, "Unexpected file to open: *.tntmpd"? » Revision #1

How do I get past, "Unexpected file to open: *.tntmpd"?: Revision #1

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First published by:
Troy Wolbrink
on 22 Sep 2017
Last revision by:
Troy Wolbrink
on 14 Oct 2020
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How do I get past, "Unexpected file to open: *.tntmpd"?

The DataSync file that was sent to you doesn't have the correct file name extension. 

TntConnect 3.4 has a new requirement.  You can read about that here:
  How would I send our staff a monthly TntConnect DataSync file?

You should probably let your organization's help desk know about this change.

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