DonorWise TM
Enhanced communication with donors, enhanced ministry credibility...

Frequently Asked Questions (English)

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It is our pleasure to provide this software free of charge to help you in your ministry.  We're so thankful for our partners who make this possible!

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How would I find all contact that have moved to or from Canada?

On the Contacts view, under the "Change Log" tab, you can see an audit trail of all changes made to a...
Revision #1 Posted by Troy Wolbrink on 13 May 2022
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Where can I find a listing of tables and fields that I can query in the "Run Query" feature?

Most of DonorWise is well documented, but the "Run Query" feature (under the "Tools" menu)...
Revision #1 Posted by Troy Wolbrink on 6 Jan 2021
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How can I correct the date on donations to an earlier month?

DonorWise allows you to create a batch in a previous period by "temporarily opening" a previous period...
Revision #1 Posted by Troy Wolbrink on 17 Sep 2019

How do I get past, "You must supply a value for RC"?

You cannot leave the RC column blank when entering a new donation.
Revision #1 Posted by Troy Wolbrink on 11 May 2011

How can I get past an error when I try to install DonorWise?

A good first step is to uninstall/remove any previous version of DonorWise. If you can't uninstall DonorWise...
Revision #1 Posted by Troy Wolbrink on 27 May 2010
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