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  • Delete/Merge Guest User

    I have a guest user who is having trouble with a credit card going through. She has two guest profiles, both with the same information. I'd like to delete or merge this into one user and work with them to get the credit card set up correctly. But when I try to merge the user, I'm told that "You...
    Posted to Technical Support by Ceo on 6 Apr 2021
  • Re: Give Site: How to remove ex-staff profile?

    Thank you, Troy, for your replies with alternatives. With the contact remains as active designation, we've investigated three methods given. A. Mark designation as "Secure" (Not working?) . With DonorWise, at Contacts|View Contacts, Designation tab, tick "Secure" checkbox for...
    Posted to Technical Support by tsanyao on 10 Jul 2013
  • Give Site: How to remove ex-staff profile?

    A HR staff discovered an ex-staff profile is still being listed under "Staff and Projects" for public at Give Site , and promptly reported to IT dept. Here're some findings: DonorWise: the contact exists and remains an active designation (Designation tab). TntMPD.DataServer: Staff portal...
    Posted to Technical Support by tsanyao on 9 Jul 2013
  • Give site with TntMPD

    Hi I noticed a new option for "edit give site profile" in our Tnt Dataserver. Where can I learn more about this facility?
    Posted to Technical Support by Sam Varghese on 4 May 2012
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