TntMPD
Powerful software for ministry partner development...
Deleting Contacts

Contents

Introduction
TntMPD Overview
TntMPD History
Shortcuts
TntMPD Views
Quick Reference Guides
Reference Guide: TntMPD Overview
Reference Guide: Managing Contacts
Reference Guide: The MPD Tab
Reference Guide: Tasks & History
Reference Guide: Using Lookups
Reference Guide: Using Appeals
Reference Guide: Using Mail Merge
Reference Guide: Import Contacts
Reference Guide: Using Groups
Getting Started
About Printing
Installing TntMPD
Login/Password Error
Tutorial: Creating a new TntMPD database
Setting TntMPD Options
Tutorial: Set Your TntMPD Options
General Tab
Gifts Tab
Regions Tab
International Tab
User Interface Tab
Installation Tab
Managing Contacts Overview
Tutorial: Contact View Overview
Tutorial: Adding/Editing a Contact
Matching Contacts
Exporting Contact Information
Summary Data
Address Tab
Greetings
Phone Numbers
Email/Internet Addresses
MPD Tab
Tutorial: MPD Tab Overview
MPD Phase
Next Ask
Pledge
Region
Referred by
Likely to Give
Send Newsletter
Deceased Contacts
Direct Deposit
Magazine
Tasks/History Tabs (Contact View)
Groups Tab (Contact View)
Notes Tab
Personal Tab
Pictures Tab
User Tab
Other Contact/Group Menu Items
Add Referrals
View Organization Info
Address / Phone Out of Sync
Manually Add Donor IDs
Combining multiple accounts for one contact
View Details
Send Email to your Contact(s)
Deleting Contacts
Importing Contacts
Address Input from Web
Gifts & Appeals
Tutorial: Downloading Gifts from the Web
Giving History
Tutorial: Adding New Gifts
Gift Input Form (manual input)
Address and Gift Input from File
Dealing with Gifts
Editing Gifts
Deleting Gifts
Splitting Church/Foundation Gifts
Appeal Tracking
Tutorial: Creating Appeals
Associate History with an Appeal
Tutorial: Log gifts from an Appeal
Review Appeal results
View Giving Trends Report
Lookups Overview
Tutorial: Create a Basic Lookup
Lookup Dialog Box
Successive Lookups
Lookups Sort Order
Lookup Menu Items
Lookup Favorites
Default Lookup
MPD Lookups
Groups / Saved Groups
Current vs. Saved Groups
Tutorial: Setting up a new Saved Group
Current Group
Tutorial: Change a Field (for all Contacts in the Current Group)
Tutorial: Log History (for all Contacts in the Current Group)
View Giving History
Send Group Email
Tasks & History
Task Types
Tutorial: Schedule a Task
Tutorial: Log History
Automatic Action for New Gifts
Clearing or Exporting Tasks
Writing Meaningful Descriptions
Saved Descriptions
MPD Phase Auto-change
Analysis & Tools
Analysis View
Support Progress Box
Contacts & Referral Pool
Weekly Activities
Charts
Pledge Fulfillment Report
Contribution Report
Birthday & Anniversary Report
All Pictures
Other TntMPD Tools
Schedule View
Sync with Outlook
Mail Merge
Tutorial: Mail Merge
Tutorial: Mail Merge-Labels
Tutorial: Email Merge
Mail Merge Favorites
Practical Merge Tips
TntSync
Tutorial: Synchronize two TntMPD Databases
Tutorial: Synchronizing Files & Folders
Backups
Copying your Database
File Maintenance
Compact & Repair Database
Check for Updates on the Web
Exporting from TntMPD
Link with Microsoft Access
Getting Help
Community View
Error Reporting
View System Info
Help | About
Pick Lists
TntMPD Pro
All TntMPD Tips

Syndication

Deleting Contacts

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This topic applies to deleting contacts whether it is from the Contact Menu or the Group Menu.

Menu Path: Contact | Delete Contact

Menu Path: Group | Permanently Delete (all Contacts in the Current Group)

Your TntMPD database is designed to retain all of the relationship information for all of your contacts, for all time. This may be a paradigm shift for many seasoned missionaries, who are used to maintaining a list that only contains current partners.

There are several reasons why it is helpful to retain information on contacts who were never interested in your team as well as for contacts who once were a part of your team but are no longer.

TntMPD will always ask for a confirmation when deleting a contact, to prevent accidental deletion.

Similarly, TntMPD will always ask for a confirmation when deleting a Current Group, to prevent accidental deletion.

With a group, however, TntMPD will also require you to further confirm by typing "DELETE" in all capital letters.

Note: Before deleting a group, TntMPD will make an automatic copy.

Read More > Backups

More on Deleting Contacts

Why to keep a contact who has a giving history, even if they are deceased

First, you never want to delete a contact who has a giving history because doing so would change the giving summaries TntMPD performs (such as Lifetime Gifts, etc.). This would apply even if the contact is deceased.
If a contact is a former giver but has since become disinterested in your ministry and no longer gives and no longer receives your newsletter, you want to keep this contact not only for the giving history, but also for the relationship record. They may at some point in the future gain a new interest in your ministry.

Why to keep a contact who was Not Interested in your ministry and has never given a gift

You may be referred to them again later, and you would want to view the history of your previous interaction.
When you are referred later, you may have additional information about them, such as their interests, church, family, etc., that you may want to review before calling.

When to delete contacts

They are a former prayer partner with no giving history and are deceased.
They are a duplicate contact.
They have married another contact and you have switched their account to a different contact. When you do this, TntMPD moves the giving history, but not the contact information or the tasks and history. If you want to move the history, you will have to do that manually by opening the tasks/history and cutting/pasting into the new contact.
You are leaving the ministry and are sharing part of your contact list with one or more other missionaries. You could export the contact information and the other missionary could upload it. Or, you could send all information about the contact, including tasks and history, by using TntSync.