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  • Deceased Contacts

    The Deceased field is a check-box on the TNT Tab. When a contact dies Because your TntConnect database is a history of your support raising activity, you should retain information about contacts even if they are deceased. It is unwise to delete any contact from your database because doing so would eliminate...
    Posted to Exploring TntConnect by TntWare on 25 Jun 2020
    Filed under: contacts, deceased (check-box), contacts deceased (check-box)
  • Color Coding

    TntConnect makes use of color for both contacts and history to help you quickly identify relevant information. Tip: Color Coding TntConnect makes use of color and strikethrough to help you make sense of your contacts. There are three places in TntConnect where color is used to help you: • Summary...
    Posted to Exploring TntConnect by TntWare on 25 Jun 2020
    Filed under: contacts, contacts color coding, color coding
  • Adding/Editing a Contact

    Six Ways to Add Contacts Each of these methods has pros and cons. Method and best reason to use this method: Menu Path: Contact | New Contact Adding an individual contact. Menu Path: Contact | Add Referrals You have just received several new names from an existing contact, and have very limited information...
    Posted to Exploring TntConnect by TntWare on 25 Jun 2020
    Filed under: tutorials, contacts adding (tutorial), edit contacts, edit, add contacts, tutorials adding a contact, contacts, add
  • Area codes changed after sync with Outlook.

    All of my contacts now have area 506 (which is Costa Rica) inserted before their actual area code. So they read +506 (803) 123-1234. Attempts at editing the contact are unsuccessful.... the 506 can be deleted but on moving out of the field or pressing "Ok" the 506 comes back. I do have some...
    Posted to Technical Support by Robert McGregor on 28 Feb 2014
  • Add or Remove Individual Contact from a Group

    I need to know if there is a way to add or remove individual contacts from a group. For instance, I have a group of 18 contacts, but I need to remove two specific contacts from that group. Is there not a way to remove people with a right-click or something? So far the only way I can find is to create...
    Posted to Technical Support by Joel Jones on 16 Dec 2013
  • CSV File problems

    I can't get me file to turn to CSV correctly, it says that "Contact List.csv may contain features which are not compatible with CSV. Do you want to keep the workbook in this format?" Of course I don't care what format it's in, I just want it to work. This is probably super simple...
    Posted to Technical Support by Paul Burgett on 18 Sep 2013
  • Mac and Exporting/Sync for contacts

    Hi Troy, I have been using TNTMPD for some time now, but being completely in the Mac world, it has been hard to feel like I can use it effectively if I cannot regularly export and sync basic contact information. I initially exported my contacts from TNTMPD, and then imported them into my mac contacts...
    Posted to Technical Support by Philip06@gmail.com on 11 Sep 2013
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