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  • Problem with MailChimp contact sync - Invalid Resource error message

    I'm having a new problem syncing my email contact list from Tnt to Mailchimp. When I try to go through the sync process, I get an error message indicating that 18 of my contacts' emails cannot be added. It says "Mail Chimp Error (Invalid Resource) - - - Your merge fields were invalid."...
    Posted to Technical Support (English) by hbrooke on 20 May 2023
  • Video: Entering Pledges

    Entering Ministry Partners' Pledges TntConnect allows you to not only sync gifts, but also to add pledges. This video walks you through the process of entering your pledges for each ministry partner. Once pledges are entered, you will see how you are progressing towards full funding. Help topic(s) related...
    Posted to Exploring TntConnect by TntWare on 25 Jun 2020
    Filed under: contacts, MPD tab, Pledge field, videos, contacts pledge (video), MPD Tab Pledge field (video), videos pledges, Pledge field video
  • Video: Lookup Donors

    Looking Up Current & Past Donors This video walks through the steps of looking up your current donors, as well as past and lapsed donors. TntConnect Videos < Prev Topic | Next Topic >
    Posted to Exploring TntConnect by TntWare on 25 Jun 2020
    Filed under: contacts, lookups, videos, videos lookup donors, contacts lookup donors (video), lookups lookup donors (video)
  • Video: Using Lookups

    Using Lookups to Filter Your Data Lookups help you filter through all your ministry partner data. Learn how to lookup just gifts over $250 or all your partners in a certain geographical area. Help topic(s) related to this video: Read More > Lookups Overview TntConnect Videos < Prev Topic | Next...
    Posted to Exploring TntConnect by TntWare on 25 Jun 2020
    Filed under: contacts, lookups, videos, contacts lookups (video overview), videos lookups (overview), lookups video overview
  • Video: Import Contacts from Excel

    Import Your Address List from Excel If you set up your initial address list in Excel, this tutorial will walk you through the steps of importing that into TntConnect. Help topic(s) related to this video: Read More > Importing Contacts TntConnect Videos < Prev Topic | Next Topic >
    Posted to Exploring TntConnect by TntWare on 25 Jun 2020
    Filed under: contacts, importing, videos, contacts importing (import 2 video), videos import 2 (TntMPD side), importing contacts (import 2 video)
  • Unmerge contacts

    I'm trying to unmerge two separate contacts with similar names. I accidentally merged them during a download. Using the help sight I saw how to unmerge, but because they are linked together I cannot select the other name to unmerge... is there a way to unmerge these contacts? It's a father and...
    Posted to Technical Support (English) by Hollyrnace on 16 Oct 2019
  • emails being sent to addresses not in my contacts

    Hello, I just sent out a newsletter to my contacts that accept email... but I'm getting some of them bouncing back... from email addresses that are NOT IN my contacts list. Why and how is this happening?
    Posted to Technical Support (English) by Archer Leupp on 30 Aug 2019
  • Email to both primary and spouse

    Can I send separate emails to the primary contact and to his or her spouse without creating a separate contact entry for the spouse?
    Posted to Technical Support (English) by RussH on 19 Jan 2017
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