DonorWise TM
Enhanced communication with donors, enhanced ministry credibility...

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  • Difference between DonationAmount and GiftAmount

    I am using Crystal Reports to build a custom receipt for Donorwise. On the GiftDonationActualView table there are two fields: DonationAmount and GiftAmount. Can anyone tell me the difference between the two? What I am trying to do is create a sub-report that has a Year-to-Date total for Donations we...
    Posted to Technical Support by rdagijones on 16 Jun 2022
  • Printing Receipts

    I have pre-printed receipts with a performation along the "Cut or Tear here" line. Since upgrading to 4.1.19, the receipts are not printing the same. The "Cut or tear line is now 1/2 cm above my perforation. Is this a permanent change or is there some way to adjust the printing so I can...
    Posted to Technical Support by Nlong on 17 Jan 2022
  • More customisation of receipts

    Hi all, Love the software. I was up and running in no time. My only issue is that I would like to be able to further customise the receipt that is generated by the software (ie attached to email). Is this possible? For example remove the section that speaks of the donor's next donation and the line...
    Posted to Technical Support by Santino Dimarco on 8 Jan 2021
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