DonorWise TM
Enhanced communication with donors, enhanced ministry credibility...

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  • Derived Fields Formula help

    Working on a Stripe csv import into Donorwise. We have a "description" field in the Stripe csv that contains "Invoice 5TCX764021" (for example) if it is a monthy subscription, but lacks the word "Invoice" if it is a one time gift. We would like to use this field to set the...
    Posted to Technical Support by rdagijones on 25 Jan 2023
  • Importing Fees

    Our payment processor is Stripe. In an export of a "payout" from Stripe, the csv file contains a unique donor identifier, a field indicating to whom the donation is given (our website passes this information through to Stripe), the date of the "payout" and the amount. With these fields...
    Posted to Technical Support by rdagijones on 23 Jan 2023
  • Bank Import: Display problem in Cross Reference table

    I recently switched to Windows 7 default appearance. Previously I had been using Windows Classic and never encountered this. On the Bank Import screen, in the Cross Reference table I can click on a cross-referenced value and it will show me the name for the associated value (such as changing the Donor...
    Posted to Technical Support by Bob Mac Leod on 22 Sep 2010
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