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  • Data pumps from Quickbooks Automatic?

    Are the scheduled data pumps from Quickbooks to DonorHub supposed to work automatically? I don't think ours have been doing so.
    Posted to Technical Support by rdagijones on 1 May 2023
  • Donors with numeric values for their names..

    on the web portal, some "donors" appear as numeric values. discovered that we have .. 551 that have this condition.. select donorid , description -- 551 rows returned from donor where 1=1 and isnumeric(description) = 1 they are also in the DesigDonor table.. select * -- 556 rows returned. from...
    Posted to Technical Support by Jim Crozier on 14 Feb 2017
  • Data Pump errors

    Our balances in DataServer are wrong. Data Pumps show hundreds of errors like what I am putting in brackets that the bottom of this message. The errors don't give me any insight into the problem except I do see account numbers in there. I think the problem is that in MS Dynamics our accountants disabled...
    Posted to Technical Support by Scott Mitchell on 7 Nov 2016
  • Event log errors preventing scheduled task from completing

    Hello, We're running 2.1.17 on a Windows 7 VM. When a data pump runs, we are showing errors in the event logs. A manual data pump and web sync works successfully, but the scheduled task won't complete due to the error logs for some reason. Can someone make sense of the log below? Thanks. Log...
    Posted to Technical Support by Scott Bentley on 10 Feb 2016
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