TntMPD
Powerful software for ministry partner development...
Dealing with Gifts

Contents

Introduction
TntMPD Overview
TntMPD History
Shortcuts
TntMPD Views
Quick Reference Guides
Reference Guide: TntMPD Overview
Reference Guide: Managing Contacts
Reference Guide: The MPD Tab
Reference Guide: Tasks & History
Reference Guide: Using Lookups
Reference Guide: Using Appeals
Reference Guide: Using Mail Merge
Reference Guide: Import Contacts
Reference Guide: Using Groups
Getting Started
About Printing
Installing TntMPD
Login/Password Error
Tutorial: Creating a new TntMPD database
Setting TntMPD Options
Tutorial: Set Your TntMPD Options
General Tab
Gifts Tab
Regions Tab
International Tab
User Interface Tab
Installation Tab
Managing Contacts Overview
Tutorial: Contact View Overview
Tutorial: Adding/Editing a Contact
Matching Contacts
Exporting Contact Information
Summary Data
Address Tab
Greetings
Phone Numbers
Email/Internet Addresses
MPD Tab
Tutorial: MPD Tab Overview
MPD Phase
Next Ask
Pledge
Region
Referred by
Likely to Give
Send Newsletter
Deceased Contacts
Direct Deposit
Magazine
Tasks/History Tabs (Contact View)
Groups Tab (Contact View)
Notes Tab
Personal Tab
Pictures Tab
User Tab
Other Contact/Group Menu Items
Add Referrals
View Organization Info
Address / Phone Out of Sync
Manually Add Donor IDs
Combining multiple accounts for one contact
View Details
Send Email to your Contact(s)
Deleting Contacts
Importing Contacts
Address Input from Web
Gifts & Appeals
Tutorial: Downloading Gifts from the Web
Giving History
Tutorial: Adding New Gifts
Gift Input Form (manual input)
Address and Gift Input from File
Dealing with Gifts
Editing Gifts
Deleting Gifts
Splitting Church/Foundation Gifts
Appeal Tracking
Tutorial: Creating Appeals
Associate History with an Appeal
Tutorial: Log gifts from an Appeal
Review Appeal results
View Giving Trends Report
Lookups Overview
Tutorial: Create a Basic Lookup
Lookup Dialog Box
Successive Lookups
Lookups Sort Order
Lookup Menu Items
Lookup Favorites
Default Lookup
MPD Lookups
Groups / Saved Groups
Current vs. Saved Groups
Tutorial: Setting up a new Saved Group
Current Group
Tutorial: Change a Field (for all Contacts in the Current Group)
Tutorial: Log History (for all Contacts in the Current Group)
View Giving History
Send Group Email
Tasks & History
Task Types
Tutorial: Schedule a Task
Tutorial: Log History
Automatic Action for New Gifts
Clearing or Exporting Tasks
Writing Meaningful Descriptions
Saved Descriptions
MPD Phase Auto-change
Analysis & Tools
Analysis View
Support Progress Box
Contacts & Referral Pool
Weekly Activities
Charts
Pledge Fulfillment Report
Contribution Report
Birthday & Anniversary Report
All Pictures
Other TntMPD Tools
Schedule View
Sync with Outlook
Mail Merge
Tutorial: Mail Merge
Tutorial: Mail Merge-Labels
Tutorial: Email Merge
Mail Merge Favorites
Practical Merge Tips
TntSync
Tutorial: Synchronize two TntMPD Databases
Tutorial: Synchronizing Files & Folders
Backups
Copying your Database
File Maintenance
Compact & Repair Database
Check for Updates on the Web
Exporting from TntMPD
Link with Microsoft Access
Getting Help
Community View
Error Reporting
View System Info
Help | About
Pick Lists
TntMPD Pro
All TntMPD Tips

Syndication

Dealing with Gifts

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Suggestions for dealing with different types of gifts (financial and non-financial).

Gift Type

Description

Ideas on recording them in TntMPD

Gifts from pledged donors (PARTNER-Financial)

Regular Gift

In fulfillment of a pledge

Do nothing! TntMPD handles this one perfectly.

Extra Gift

Less than the partner's normal pledge amount

TntMPD will not recognize this as an EXTRA gift
Manually create the Thank You task (Tip: Word it just like the normal, automatically generated task)
If the donor sent you the check directly, record it in TntMPD using Add Gifts before forwarding it to your organization.

Extra Gift

MORE than the partner's normal pledge amount

If donor is current on their pledge, TntMPD will recognize this as an EXTRA gift and automatically create a Thank You task.
If donor is behind on their pledge, TntMPD will assume the donor is making up for missed gifts.
If the donor sent you the check directly, record it in TntMPD using Add Gifts before forwarding it to your organization.

Recontinuing Gift

Regular partner gives again after missing 2 months or more since their last gift was due

TntMPD will typically recognize this as a recontinuing gift and automatically generate a Thank You task.
You can change the length of time for the automatic action in Tools | Options

Sporadic Gifts

Pledged donor who frequently misses their frequency. For example, they are a monthly partner but only give seven times per year.

This is a difficult situation. You have three options, but none work perfectly:
1.Keep them as a PARTNER-Financial and accept that their average monthly gift will be below what their pledge monthly should be; also, you may get a RECONTINUING thank often.
2.Mark them as a PARTNER-Special since they are not consistent enough to be counted as a Pledged giver. Then you will receive a SPECIAL thank every time they give.
3.Mark them as a PARTNER-Financial, but make their monthly pledge equal to their approximate average monthly gift rather than their stated pledge amount.

Split Gifts

Gift is part pledge, part special.

You can only split a gift IF the gift was given in response to an Appeal.
Split the gift on the Edit Gift screen, telling TntMPD which portion is pledge and which is special, as well as which appeal it is associated with.

Gifts from anyone who is not a PARTNER-Financial

Special Gift

Of any amount

Do nothing! TntMPD handles this one perfectly.

Other gifts (Could be from any contact, including pledged partners)

Personal Gift

Typically cash or check made out to missionary.

If your ministry has limits on personal gifts, make sure this gift falls within those guidelines.
You can add the gift using Add Gift (in the Gifts list on the MPD tab). Be sure to check the "Personal Gift" box.

Non-Web Gift

 

Internal Gift from another missionary

A gift that is part of your support, but for some reason is not processed by the donation system that TntMPD connects to.

Some gifts may be processed by your organization but not appear in their gift download (for example, non-cash gifts that are receipted but not processed in their donation system).
Account transfers from other missionaries within your organization may be processed in your ministry's accounting system, not its donation system. Therefore, they will not download like other gifts.
In both cases, manually enter the gift using Add Gift. Uncheck the "Available on Web" box.
If the account transfer is a recurring gift, you may want to set up a recurring task to remind you to enter it.

Tangible Gift

 

Such as a birthday or wedding present, a vehicle, or anything else that is not money.

You could enter this using Add Gift, and keep the amount as $0. Then write a description of the Gift on the Memo line.
You could also (or only) log History for this. Use the "Letter" and "Received" codes, and then in the description write "GIFT: " with a description of the gift.
If the gift is significant (for example, a vehicle), then you may want to add a line in the top of your Notes tab indicating this, so you will remember it when you select this contact.

Gifts given FROM you to a ministry partner

Any gift

 

Any time you send a gift to a ministry partner, whether it is a token gift related to a recent ministry project, a baby or wedding gift, etc., you should record it as a Thank You in your History tab.
You record it this way because anytime you send a gift to a ministry partner, it is a form of a thank you for their partnership in your ministry.

Other Gift Issues

Deleted Gift (deleted by TntMPD)

During the Gift Input process, TntMPD alerts you it is going to delete a gift already in your database.

This could be caused by several different things. You will have to figure out which one at that moment:

You manually entered a gift that was not available on the Web, but forgot to uncheck "Available on Web". TntMPD automatically deletes any "Available on Web" gift that does not post within 45 days.
You manually entered a gift and forwarded it to your organization, but it was never processed and/or credited to your account. OR, you entered it for the wrong amount and TntMPD did not recognize the web gift as the same one. Follow up with your organization.
Your organization adjusted/corrected/deleted a gift you already downloaded. TntMPD is simply synchronizing your database to make sure it matches.

Deleted Gift (deleted by you)

You deleted a gift, but it keeps reappearing when you do a Gift Input.

You cannot delete a gift that appears in your organization's donation system. Only your organization can modify gifts in their system.
Sometimes this occurs when you have a donor who gives via a church or foundation, and then manually delete the gift. Again, this means TntMPD's gift record will not sync correctly with your organization. A better way to resolve this is to enter a negative gift for the church/foundation (not Available on Web), then manually enter the gifts for the actual donor (not Available on Web).

Gift Maintenance

Annual Sync adjustment

 

Because TntMPD by default only goes back about 3 weeks from your last Gift Input, this means that TntMPD will not catch adjustments your organization makes to gifts older than that time frame.
Once a year or so, it may be helpful to make your start date a year back and re-sync all the gifts you received in the last year. You might be surprised at the adjustments you see!

Read More > Gifts & Appeals