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  • Gift files cannot sync with 3.4 upgrade

    TntConnect DataSync File (.tntmpd) used to syn with 3.3. After the upgrade, none of my sync files will sync. Error code give is below: "This DataSync file is invalid. The organization code is still referring to the sample." Even trying the old files that used to work will display this message...
    Posted to Technical Support by Matt Ramsay on 20 Sep 2017
  • First time MailChimp sync- what happens to multiple conflicting email addresses?

    First time Tnt-MailChimp Sync: I have large Tnt and Mailchimp lists which have not been synced yet, and have a lot of overlap. From the instructions and forum entries I've read, I'm not yet clear on what happens when there's a discrepancy between email addresses in each list. E.g. Joe Smith...
    Posted to Technical Support by Matthew_Edelen on 9 Jan 2017
  • Sync TNT Lookup with MailChimp Segment

    I just setup MailChimp to sync with TNT, but one thing I can't figure out is how to do a mailing to only a segment of my list, unless that segment is tied to one of the importable fields. Here is my specific situation: We send out regular emails to our full partner list, but we also send more frequent...
    Posted to Technical Support by Colby Weinhofer on 16 Dec 2016
  • slow sync of data sync file

    Hi. I have the latest version of TntConnect. After I download the updated data file from my org. and then I open the data file....it takes about 15 mins for the dataSync file to open and update to my open TntConnect profile. If I try to open the file multiple times, eventually 20 mins later it tries...
    Posted to Technical Support by dteplus on 17 Jun 2016
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