FAQ_EN - TntConnect

How can I merge/combine two contacts into one?

First, pick the contact you want to keep , and the contact you want to delete . Then, on the contact you want to delete: Select all their tasks and right-click to " Link Item(s) to a Different Contact ..." (and choose the contact you want to keep) Select...

Published 19 Feb 2026 9:17 PM by TntWare

How can I get past, "Word cannot start the converter mswrd632.wpc"?

If you're getting the error, "Word cannot start the converter mswrd632.wpc", check out this FAQ article .

Published 19 Feb 2026 9:17 PM by TntWare

How can I start translating a language that doesn't appear in the Online Translation Center?

If you want to start translating TntMPD into a language that doesn't yet appear on this website, please contact Troy Wolbrink to request that your language be added. If you don't want to wait, you can begin working right away using the TntTranslator that...

Published 19 Feb 2026 9:17 PM by TntWare

How can I run TntConnect on my Mac for free via Wineskin?

NOTE: These instructions are no longer current. Please refer to this forum post instead: https://www.tntware.com/tntconnect/forums/t/33984.aspx How can I run TntConnect on my Mac for free via Wineskin? 1) Download the Wineskin app ( download Wineskin...

Published 19 Feb 2026 9:17 PM by TntWare

How can I get past "Error reading StatusBar.Left: System Error. Code: 1411. Class does not exist" when starting TntMPD on my Mac?

To get past this issue, you need to: Force a fresh reinstall of TntMPD on your Mac (Note: This issue might be avoided by not letting your computer go to sleep while TntMPD is running .)

Published 19 Feb 2026 9:17 PM by TntWare

How do I get past, "Cannot open database ''. It may not be a database that your application recognizes, or the file may be corrupt"?

If you receive this error, your database might need to be repaired. Under the " File " menu, click on " Utilities " and then " Rebuild Database ".

Published 19 Feb 2026 9:17 PM by TntWare

How do I get past, "Error Running AppleScript "MergeToWordMac""?

In the "Automation" section of the settings, expand every instance of TntConnect and make sure that "Microsoft Word" is checked: In addition, here's something else to check in the Accessibility section: -----------------------------------------------...

Published 19 Feb 2026 9:17 PM by TntWare

How do I get past, "An error occured while backing up the database:, , Directory "*" doesn't exist"?

You might receive this error if you have customized the backup path to a location that TntConnect is not allowed to write out to. To revert to the default backup location, under the Tools menu, click Options , then click the Installation tab. Change the...

Published 19 Feb 2026 9:17 PM by TntWare

How do I get past, "An error was encountered with the instructions downloaded from the organization (*):, Unable to download information from server. You may try again later"?

This FAQ article describes how to troubleshoot issues like this: http://www.tntware.com/tntmpd/faqs/en/troubleshooting-internet-connection-issues.aspx

Published 19 Feb 2026 9:17 PM by TntWare

Can TntMPD be used on a Windows 7 platform?

TntMPD runs fine on Windows 7. TntMPD works well on both 32-bit (x86) and 64-bit (x64) versions of Windows.

Published 19 Feb 2026 9:17 PM by TntWare

How do I get past, "Field [Contact].[User*] has duplicate display name (Facebook)"?

When TntMPD starts up, under the "Tools" menu, click on "Options". Then click the "User Interface" tab. Change the label for the user field that is set to "Facebook" to something else. TntMPD now has a Facebook field, so you'll have to change your custom...

Published 19 Feb 2026 9:17 PM by TntWare

How do I get past, "The "Organization Name" and "Organization Contact Person" fields cannot be specified for an individual"?

When you import contacts, keep in mind that a contact can be an organization or an individual. If it's an organization, you can import into Organization Name Organization Contact Person If it's an individual, you can import into: Title First Name Middle...

Published 19 Feb 2026 9:17 PM by TntWare

What are the advanced Outlook settings?

Advanced Outlook Settings To view or change the setting TntMPD uses for Outlook, click on the Tools menu, then click on Sync with Outlook , then click on Settings for Sync with Outlook : TntMPD will by default import and sync from Outlook's default contacts...

Published 19 Feb 2026 9:17 PM by TntWare

How do I mail merge using tntmpd on a mac?

On the Mac, "TntMPD for Mac" can mail merge through Word:Mac. http://www.tntware.com/tntmpd/faqs/en/how-can-i-merge-to-labels-from-word-mac-2011.aspx If you're using a different word processor, you can perform the mail merge manually. [[en:how-can-i-manually...

Published 19 Feb 2026 9:17 PM by TntWare

Gifts Removed From TntMPD

Sometimes when you are downloading gifts, TntMPD will give you the unsettling message, "These gifts will be removed from TntMPD". Here TntMPD is attempting to reconcile the database on your home computer with the database from your donation system on...

Published 19 Feb 2026 9:17 PM by TntWare