-
TntConnect integrates with a few Microsoft Office applications: Word Excel Outlook If you receive this error "Interface not supported", then there might be a problem with the way Office is installed on your machine. First of all, restart your computer, then start the Office application you...
-
Why is a certain donation not downloading into TntConnect? There are 3 possible reasons for this: Your organization is not making the donation available for download. The donation is available for download, but you never downloaded it. The donation is in TntConnect, but it's associated with the wrong...
-
Usually when there's an error in TntMPD, an error dialog with several reporting options is available with helpful error details. Sometimes (rarely) the error is so bad that Windows will simply tell you that TntMPD crashed, or worse, TntMPD will simply dissapear. If you're on Mac: Test Logs: 1...
-
Your database file might be corrupt if you begin to receive an error such as the following: The Microsoft Jet database engine cannot find the input table or query... Unrecognized database format... The Microsoft Jet database engine stopped the process because you and another user ... What can you do...
-
When you import contacts, you can either import a contact with just an Organization Name (no Title, First Name, Middle Name, Last Name or Suffix). with a First Name and/or Last Name (no Organization Name). Each contact must have either an Organization Name or it must have a First/Last Name. If you are...
-
Sometimes TntMPD can not connect to the internet to download gift information, even though your computer is connected. If you can see your donations at your organization's website using Microsoft Internet Explorer (as opposed to Firefox) than TntMPD should also be able to connect to your organization's...
-
If this occured while trying to sync with Outlook , then be sure to upgrade to a version 2.1 r63 or newer. Under the "Help" menu, click on "Check for BETA Update". If you just installed TntMPD and created a new database , and while starting your first database you receive this error...
-
Microsoft has a solution to this on their website: http://support.microsoft.com/default.aspx?scid=kb;EN-US;973904 This webpage has a link to a "Microsoft Fix It" program that might be able to resolve the issue automatically: Fix this problem (Microsoft Fix it 50352)
-
This FAQ article should help you get past the error message, "A connection with the server could not be established.": https://www.tntware.com/tntmpd/faqs/en/troubleshooting-internet-connection-issues.aspx
-
This FAQ article should help you get past the error message, "The server name or address could not be resolved.": https://www.tntware.com/tntmpd/faqs/en/troubleshooting-internet-connection-issues.aspx