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  • Printing Receipts

    I have pre-printed receipts with a performation along the "Cut or Tear here" line. Since upgrading to 4.1.19, the receipts are not printing the same. The "Cut or tear line is now 1/2 cm above my perforation. Is this a permanent change or is there some way to adjust the printing so I can...
    Posted to Technical Support (English) by Nlong on 17 Jan 2022
  • Receipts, YTD Total and Crystal Reports

    Some time ago, we redesigned our receipt in Crystal Reports so that a simple Year-to-Date sub-report displayed a donors giving total since January of that giving year. This almost eliminated the need to send Year-end statements to donors and streamlined our workflow. We noticed at the end of 2019 that...
    Posted to Technical Support (English) by rdagijones on 21 Sep 2020
  • Want No Receipt

    Thank you for making such great software. We are really benefiting from TNTWare. We have a handfull of organizations and individuals that do not want a receipt of any kind. Is there a way to set a contact to not receive a receipt at all? If not, is there a way to add a checkbox for "Do not want...
    Posted to Technical Support (English) by rdagijones on 11 May 2020
  • Send No Receipt Option

    I have looked on Donorwise and cannot see an option to not send a receipt to a donor. We have a handful of donors who do not want a receipt. Does anyone know if there is a workaround for this?
    Posted to Technical Support (English) by rdagijones on 1 Apr 2020
  • possible to have more than one receipt report?

    Is it possible to have different receipt reports? We need to be able to have different wording depending on the type of donation. I know how to modify the receipt report but how do I then get to choose which receipt report to run when printing receipts?
    Posted to Technical Support (English) by Andy on 25 Jun 2019
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