DonorWise TM
Enhanced communication with donors, enhanced ministry credibility...

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  • Errors with installation and uninstallation

    After downloading, I was having problems getting started. Couldn't go past the login window even after I selected Windows Authentication. Nothing worked. So after a long try I decided to uninstall. Donorwise would not uninstall, so I decided to uninstall SQL, thinking that might force the Donorwise...
    Posted to Technical Support (English) by mmmm on 16 Jan 2024
  • How do I install DonorWise to get started?

    DonorWise is a Windows-based program. You install it into Windows using an installation program found here . It's not a web-based program, but web-based access to DonorWise can be achieved via Citrix or Remote Desktop technology. DonorWise stores it's data in SQL Server. A free version of SQL...
    Posted to Frequently Asked Questions (English) by Troy Wolbrink on 21 Feb 2023
    Filed under: Installation
  • Missing items from screen list

    I don't have all the tabs that should be available in my donor wise. I don't know if I clicked something incorrectly when setting up or if I have the wrong version. Here is what my screen list looks like:
    Posted to Technical Support (English) by Regan Newhouse on 22 Jan 2020
  • How do I install DonorWise on Windows 8 or 10?

    As of DonorWise 3.4.13, no workarounds are necessary to install DonorWise. The installation correctly handles installing the Microsoft .NET framework or Microsoft SQL Server Express when needed. The "fixer" is no longer necessary to run on Windows 10. Screenshot of DonorWise on Windows 8! Here's...
    Posted to Frequently Asked Questions (English) by Troy Wolbrink on 25 Sep 2016
    Filed under: Installation
  • Error in installing - system drive

    I have downloaded the file and when I attempt to install it, it automatically selects the system reserve (F:) drive. I would think DonorWise would install to my default C: drive as all other programs. Because it is attempting to install on system reserve, it runs out of space. Thank you in advance for...
    Posted to Technical Support (English) by Luke Sawyer on 6 Dec 2014
  • installing on host

    disclaimer: Our mission doesn't have a IT man, except for me. I'm a jack of many trades, a master of NONE. I direct our mission, but am on the field (Italy) and would like have our organization start using Donorwise, and missionaries TntMPD. I have several ministry websites on Hostgator, and...
    Posted to Technical Support (English) by Marco deFelice on 18 Dec 2013
  • Error Upon Installation

    Error message: Error Loading Plug-In Manager. Class not registered, ClassID: {80329E78-26F2-40EE-896D-71A9C835F497}. >> 1. What steps did you perform prior to encountering this error? Just installing the software >> 2. What were you trying to accomplish? Installing he software >> 3...
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