Showing related tags and posts across the entire site.
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I have version 4.0 r13 and Donorhub worked great at first but when I try to download donor info for May or later, it's trying to import about 30 donors who I've never heard of (and I verified none of them have donated to me). I've never had this happen before. Help!
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I have sent a supporter thank you notes for some very generous contributions which it seems she hasn't given. I don't know if the information was electronically mismatched when delivered from my Wycliffe Workday site, or if it had a wrong code assigned by the TNT program, or what the situation...
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My issue may be related. I am also with WBT. Using TnT Connect version 4.0.4 ... with Mac OS X El Capitan version 10.11.6 on my Mac Mini ... and following the instructions in *Donor Hub Training.pdf *... I am working on importing "March 1-31, 2020" donations into TnT Connect via Donor Hub ...
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This method described by Johnny.H is also what I use to import data from WBT to TntMPD. You have to log into Unity and download the .tntmpd file for the dates you select. The only difference is after I download the file I like to open TntMPD first, then select Tools, Update Donor/Gift Info from File...