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  • Unmerge contacts

    I'm trying to unmerge two separate contacts with similar names. I accidentally merged them during a download. Using the help sight I saw how to unmerge, but because they are linked together I cannot select the other name to unmerge... is there a way to unmerge these contacts? It's a father and...
    Posted to Technical Support by Hollyrnace on 16 Oct 2019
  • How to import Donor ID's (Organization Account IDs)

    Today using an Excel>CSV file I imported many new contacts and updated many others. It went pretty well, but I was surprised to find that the Donor ID's did not update, or should I say "import" for those partners who were already in Tnt without a Donor ID (those I had added over time...
    Posted to Technical Support by Scot Myhr on 14 Jun 2017
  • Duplicated Partners From Sync

    After syncing with my organization it created duplicate information because they started and stopped giving and now have a differnet donor id. Is there away I could make those into one contact even though they have seperate donor ids?
    Posted to Technical Support by DonovanBarnett2 on 1 Sep 2014
  • "Manually" adding gifts via a CSV file generated from an MSAccess database

    We use an Access based database (FrontlineServices database with the DonorModule). Within it we generate weekly and monthly (and annual) reports for our missionaries and donors. The missionary's "monthly" report includes all donor activity in the previous month and a separate report showing...
    Posted to Technical Support by Dave Williamson on 13 Feb 2014
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