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  • "Manually" adding gifts via a CSV file generated from an MSAccess database

    We use an Access based database (FrontlineServices database with the DonorModule). Within it we generate weekly and monthly (and annual) reports for our missionaries and donors. The missionary's "monthly" report includes all donor activity in the previous month and a separate report showing...
    Posted to Technical Support by Dave Williamson on 13 Feb 2014
  • First Gift

    Some of my new ministry partner's first gift is not being recognized as a first gift. I do have the thank for first gift box checked in Automatic actions. I think what is happening is that I already have their contact information including pledge frequency, pledge amount, etc. in my database and...
    Posted to Technical Support by Charlie on 24 Oct 2013
  • help with keeping donors current

    First of all, there is no organization to sync with so all my gifts are "personal." I checked the pledge box when people gave the first time --didn't read not to do that until today. I try to do a history or tasks because I have some delinquent donors and nothing is popping up--it is showing...
    Posted to Technical Support by Kay on 17 Jul 2013
  • Problem with "Address and Gift Input from File"

    The Assemblies of God US Missions is sending us a file now that we can input into our TNT. I clicked on "Tools/Address and Gift Input from File" and began the process. It input the addresses correctly, but when it gets to the gifts it freezes up and windows gives me the message "not responding"...
    Posted to Technical Support by theitaliandude on 25 Jan 2012
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