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When trying to download gifts (from Mission to the World), I am unable to download anything past a date in April 2010, which looks to maybe be the last date I was able to download successfully. MTW was able to send me the tab delimited file which shows all the gifts that should be coming through, and...
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I just downloaded a new donor whom I just discovered donated in June 2009 (we have 10 accounts we monitor and I didn't see it til now). When it downloaded, it entered the contact information but no THANK task follow-up. I've got them all set up to automatically add. Any ideas why?