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  • mass unsubscribe

    I don't know if anyone's experienced this. I use mailchimp for my newsletter. Somehow mailchimp unsubscribed all of my contacts. When my wife synced with mailchimp before sending out our latest newsletter, it unsubscribed everyone in TNT. I don't see a way to resubscribe everyone in either...
    Posted to Technical Support by David Elliott on 22 Mar 2024
  • 3.5.26 - At an impasse...

    So, I'm at an impasse the proverbial fork in the road. Our sending org hasn't and likely won't put in DonorHub, but they are still sending a datasync file which works amazing. For this reason, I've stayed on 3.5.26. I've been content with this setup for a couple of years now. However...
    Posted to Technical Support by Bill and Katie Streeter on 21 Aug 2023
  • Mailchimp sync with TNT: not logging history automatically

    Hello, When I sync with Mailchimp and then send a campaign, the sent campaign used to automatically get logged in my TNT, yet it does not anymore. Where is the setting to automate that feature? Many thanks, Sherry
    Posted to Technical Support by MAST Global on 2 Mar 2021
  • Sync with MailChimp

    I've come across a hiccup while syncing with MailChimp. Not sure if it's a me problem (working with a Mac and we've got 9444 contacts) or if it could be a TNT problem. The loading bar got all the way to the end at the part where it was adding emails that were only in TNT. The issue is that...
    Posted to Technical Support by Isa Tally on 12 Jul 2019
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