https://www.tntware.com/tntconnect/help/faq_en/pages/how-do-i-get-past-quot-command-failed-there-is-some-problem-with-the-way-office-is-installed-on-your-machine-quot.aspxTry restarting the Office program you are trying to connect to. If that doesn't help, try restarting your computer. If the problem persists, check out this FAQ article: http://www.tntware.com/tntmpd/faqs/en/how-do-i-get-past-quot-interface-not-supportedenCommunityServer 2008.5 SP2 (Debug Build: 40407.4157)