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  • Receipts, YTD Total and Crystal Reports

    Some time ago, we redesigned our receipt in Crystal Reports so that a simple Year-to-Date sub-report displayed a donors giving total since January of that giving year. This almost eliminated the need to send Year-end statements to donors and streamlined our workflow. We noticed at the end of 2019 that...
    Posted to Technical Support by rdagijones on 21 Sep 2020
  • Searching a specific fiscal receipt

    When I try to search fiscal receipts in DW, something seems to have disappeared. There was before a symbol "binoculars" that allowed me to look for a name in the receipts . If I have to find a precise receipt , it's difficult to find them without that tool among almost 2000 receipts ! Could...
    Posted to Technical Support by DavidFOURNIOL on 13 Nov 2014
  • The text does not display properly on my computer, but I can print normally.

    Hi Tray, I was Amos, from Taiwan CCC, I need your technical assistance, Last week, we will DonorWise version updated to 3.0.10, The text does not display properly on my computer, but I can print normally, as shown below: Left in windows7 Traditional Chinese display, the right is displayed in windwos...
    Posted to Technical Support by AmosTseng on 2 Sep 2013
  • Formatting receipts

    Is there a way to format receipts? I want to replace the Crusade logo with our own, otherwise the receipt feature is not really usable. Thanks.
    Posted to Technical Support by Mike Hayes on 16 Dec 2011
  • Receipts & 12 month History

    We started our parallel run in Oct 2010. We had imported historical batch since 2003 into the DW. However, upon printing of receipts which shows a 12 month donation history, records of donations are only captured from Oct 2010 onwards. We have checked the historical batches imported and find that it...
    Posted to Technical Support by Desmond Hong on 17 Feb 2011
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