DonorWise TM
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  • (DonorWise 3.3.x) Expose ReceiptID for email receipting?

    Troy It took us some time transit from using 3rd party tool to DonorWise 3.3 built-in email receipting feature. We emailed a small number of actual receipts before weekend. If God willing, in coming weeks, we'd likely increase number of receipts per session, and hopefully train a few more staff on...
    Posted to Technical Support by tsanyao on 1 Jun 2015
  • (DonorWise 3.3.17 - PC) E-receipt with parameter prompt(s)

    Troy We encountered an anomaly when testing email receipts today (9 Feb 2015). Anomaly: When email receipts, parameter dialog was repeatedly shown. The anomaly occurs only to receipts report with parameter prompt(s) when email/re-email receipts, regardless of number of parameters The anomaly does not...
    Posted to Technical Support by tsanyao on 9 Feb 2015
  • Re: Donorwise 3.3 r 15 -eReceipts with additional attachment [Yes, No, Cancel] feature

    Good job on spotting and squashing the bug. At a separate test installation, a particular test pdf became damaged when uploaded to DonorWise 3.3r15 at Additional Attachment (Tools|System Setup...|Email Receipting). Having upgraded to DonorWise 3.3r16, the same pdf can now be uploaded, viewed and sent...
    Posted to Technical Support by tsanyao on 26 Sep 2014
  • Re: Possibility of an attachment to eReceipts???

    Having an extra attachment to go with e-receipts just enable a whole realm of possibilities. When testing the new beta, two possible scenarios occur to me. A) A 6MB+ file was uploaded as it was delivered together with e-receipt. Perhaps a indicator (file size) or warning could help preventing overly...
    Posted to Technical Support by tsanyao on 10 Sep 2014
  • (DonorWise 3.3.14 - PC) From field truncated

    We can specify a From email address at System Setup... > SMTP in addition to SMTP user. We noticed From could be truncated at recipients' end when non-quoted name were filled in, e.g. Accounts Department, Cru Singapore The Navigators Singapore become Accounts Department, Cru The Navigators However...
    Posted to Technical Support by tsanyao on 10 Sep 2014
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