https://www.tntware.com/donorwise/faqs/en/how-can-i-get-past-an-error-when-i-try-to-install-donorwise.aspxen-USCommunityServer 2008.5 SP2 (Debug Build: 40407.4157)https://www.tntware.com/donorwise/faqs/en/how-can-i-get-past-an-error-when-i-try-to-install-donorwise.aspxThu, 27 May 2010 15:19:05 GMTde06579a-5120-4393-a24b-6f68f5e7a3ec:7Troy Wolbrinkhttps://www.tntware.com/donorwise/faqs/en/how-can-i-get-past-an-error-when-i-try-to-install-donorwise/comments.aspxCurrent revision posted to Frequently Asked Questions by Troy Wolbrink on 5/27/2010 3:19:05 PM<br /> <p>A good first step is to uninstall/remove any previous version of DonorWise.&nbsp; If you can&#39;t uninstall DonorWise, use the &quot;<a href="http://support.microsoft.com/kb/290301"><span style="color:#003399;">Windows Installer Cleanup Utility</span></a>&quot; to remove DonorWise from the Add/Remove Programs list.</p> <p>After DonorWise is uninstalled, try installing&nbsp;the latest version of DonorWise:&nbsp;<a href="http://www.tntware.com/donorwise/downloads/"><span style="color:#003399;">http://www.tntware.com/donorwise/downloads/</span></a></p> <p>If you have an error, please send a screenshot.&nbsp; Or better yet, click &quot;Advanced&quot; and then &quot;Log this Installation&quot; (and send back the log file produced):</p> <p><a href="/donorwise/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/7/4667.log_5F00_setup.gif"><img src="/donorwise/cfs-filesystemfile.ashx/__key/CommunityServer.Components.ImageFileViewer/CommunityServer.Discussions.Components.Files.7/4667.log_5F00_setup.gif_2D00_550x0.png" border="0" alt="" /></a></p>