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  • Donors' emails for TntMPD

    Hi, there, Our staff feedback that TntMPD does not seem to retrieve donors' emails. Our ministry uses the TntMPD.DataServer 1.0r39 and TntMPD 2.1r16. Donors information are scanned from DonorWise 1.6r30 database on daily basis. Attached source query for Donors data pump. Further investigation shows...
    Posted to Technical Support by tsanyao on 6 Apr 2010
  • Donations missing

    Everything looks fine when we do the datapump. However, only the Donorwise transactions for Feb 18--23 are showing up on the dataserver. All the Solomon transactions are showing up on the dataserver.
    Posted to Technical Support by Greg Smith on 18 Mar 2010
  • Raisers Edge - Accountant split gift mistake is now perminant in DataServer?

    Today we found some gifts in Raisers Edge that were Batched wrong for an EFT. We found the mistake and mainly it affected Split Gifts. This issue was that a Batch was run on 1/5/2010 and globally fixed on 1/6/2010 and re-run. All that to say, Raiser's Edge is now got all the correct gifts and dates...
    Posted to Technical Support by herbieltd on 8 Jan 2010
  • Login fails for Solomon user for datapump

    Hi, I need some help to solve a problem that I have setting up the placeholders to access Solomon as a datasource for DataPump. I am certain that I am entering the User ID and Password correctly, as I have confirmed it many times by logging into Solomon. But the DataPump fails every time, and gives me...
    Posted to Technical Support by ChrisHuddleston on 10 Sep 2009
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