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  • Change email of web user

    Once in a while, we receive staff enquiry about registration code when the individual signed up a different Key account. Thus far, we would reset registration code of the web user so that the staff may re-register new Key account. Email address of Key account would be reflected at the web user (local...
    Posted to Technical Support (English) by tsanyao on 29 Aug 2016
  • Re: New feature in 2.0.13: Search for Web Users!

    Thank you, Troy, this is a long-awaited feature, plus it works as claimed. Here are a few scenario where search function could really help: The accountant gives a list of Responsibility Centres that have terminated, given RC numbers. A strategic leader wished to know who is monitoring certain ministry...
    Posted to Technical Support (English) by tsanyao on 21 Sep 2012
  • Financial Account Categories (Error)

    I am trying to set a datapump for Web Users/ Staff Profiles /Financial Account Categories, but I keep getting the error: 'Field 'Category' must have a value.' (full details attached) All rows in my table have a blank string for Category (which the help for the Category field says will...
    Posted to Technical Support (English) by JonVellacott on 18 Apr 2012
  • Add new user profiles is grayed out in Manage Web Users

    We are setting up mentors for our TNT users. Both mentors and users are already in the TNT system as Staff. But when I attempt to add new user profile (right-click on the Staff member to be set up as a mentor under Web Users and Profiles) that choice is grayed out. These mentors appear to have all permissions...
    Posted to Technical Support (English) by EricThimell on 1 Dec 2011
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