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  • Raiser's Edge - Data pump mismatch with Countries/Regions

    Hey Everyone, I'm in the process of setting up the TntMPD database with Raiser's Edge (Version 7.92.5508.2). Unfortunately, when trying to pump the data, I'm getting a mismatch with Countries/Regions/Area. When doing the initial data pump, it asked me to map a few countries to their respective...
    Posted to Technical Support by AdamTurner on 14 Nov 2012
  • Upgrade to 2.0.11 fails

    I'm having some difficulty upgrading from 1.0.82 to 2.0.11. The first attempt produced an error message about some files would be orphaned. I wasn't able to record what they would have been. The only option was to click next. If I attempt to update now - it will produce the message to Repair...
    Posted to Technical Support by herbieltd on 31 Aug 2012
  • Donor pump displays addresses in test, but doesn't pump them

    We recently updated to 2.0.6, and have run into an odd issue. Our Donor pump is not pumping the address data, phone numbers, or email addresses. When we edit the Source query and run Test, the source data is correctly populated, and all the mappings are correct. However if you then choose to view the...
    Posted to Technical Support by JonGlick on 31 Jul 2012
  • Financial Account Categories (Error)

    I am trying to set a datapump for Web Users/ Staff Profiles /Financial Account Categories, but I keep getting the error: 'Field 'Category' must have a value.' (full details attached) All rows in my table have a blank string for Category (which the help for the Category field says will...
    Posted to Technical Support by JonVellacott on 18 Apr 2012
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