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A donor of one of our staff members changed their name and that change was reflected in Salesforce several months ago. The original name is still showing under "Donations" and "Ministry Partners" in our staff's portal. Underneath the donor's address in DonorHub, it says "...
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on the web portal, some "donors" appear as numeric values. discovered that we have .. 551 that have this condition.. select donorid , description -- 551 rows returned from donor where 1=1 and isnumeric(description) = 1 they are also in the DesigDonor table.. select * -- 556 rows returned. from...
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I am still trying guess where the problem might be. The sync error went away. It was on the bottom line as 1 conflict. I thought I had a pattern that several of the missing donations are of payment method "Ingresso". But now I see there are some "Ingresso" being displayed. I don't...
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It seems we have a custom payment type that doesn't get displayed on the StaffPortal Donations. The payment type was insert from DonorWise v3.3 r9 and it is in the TntMPD.DataServer v2.1 r16 database. The payment type seems fine in tables PaymentMethod and Gift. How can we make it display in Donations...