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  • Re: Add new user profiles is grayed out in Manage Web Users

    We'll try that but I wonder if there is a simple way to just "deactivate" or disable the pump without deleting it. In other words can I try this without actually deleting the specified configuration and customizations for these pumps so I can add them back in quickly if I want. We're...
    Posted to Technical Support by EricThimell on 2 Dec 2011
  • Add new user profiles is grayed out in Manage Web Users

    We are setting up mentors for our TNT users. Both mentors and users are already in the TNT system as Staff. But when I attempt to add new user profile (right-click on the Staff member to be set up as a mentor under Web Users and Profiles) that choice is grayed out. These mentors appear to have all permissions...
    Posted to Technical Support by EricThimell on 1 Dec 2011
  • EOleException: Timeout expired

    We use MPX with TNT DataServer. We are doing autorun synchronizing at night and several times a week we get a error log entry called: TntMPD.DataServer Log: WKUSTRICDNWB01 (1 Errors, 0 Warnings). This also means that the newest gifts are not synchronized. I can usually run the synchronization manually...
    Posted to Technical Support by EricThimell on 22 Feb 2011
  • Configuring autorun error reporting to more than one email address

    We would like to configure the autorun error message email to go to more than one email address. What is the correct format? We have tried semicolons and commas between emails in the "To" field of the email tab for the Auto-Run settings window with no luck.
    Posted to Technical Support by EricThimell on 31 Jan 2011
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