TntMPD
Powerful software for ministry partner development...
Reference Guide: TntMPD Overview

Contents

Introduction
Features of TntMPD
TntMPD History
Shortcuts
TntMPD Views
Recent Enhancements
Quick Reference Guides
Reference Guide: TntMPD Overview
Reference Guide: Managing Contacts
Reference Guide: Tasks & History
Reference Guide: The MPD Tab
Reference Guide: Using Lookups
Reference Guide: Using Appeals
Reference Guide: Using Mail Merge
Reference Guide: Import Contacts
Reference Guide: Using Groups
Reference Guide: Top TntMPD Tips
Getting Started
About Printing
Installing TntMPD
Login/Password Error
Give it a try!
Getting your contacts into TntMPD
Setting TntMPD Options
General Tab
Gifts Tab
Regions Tab
International Tab
Country Specific Information
User Interface Tab
Installation Tab
Managing Contacts
Contact View
Summary Data
Tutorial: Adding/Editing a Contact
Exporting Contact Information
Address Tab
Greetings
Phone Numbers
Email Addresses
MPD Tab
MPD Phase
Next Ask
Pledge
Region
Referred by
Likely to Give
Send Newsletter
Deceased
Direct Deposit
Magazine
Tasks/History Tabs (Contact View)
Groups Tab (Contact View)
Notes Tab
Personal Tab
Pictures Tab
User Tab
Other Contact/Group Menu Items
Add Referrals
View Organization Info (web feature)
Address/Phone Out of Sync
Manually Add Donor IDs
Combining multiple accounts for one contact (web feature)
View Details
Send Email to your Contact(s)
Deleting Contacts
Import Contacts
Gifts & Appeals
Download Gifts from the Web
Giving History
Adding New Gifts
Address and Gift Input from File
Gift Input Form (manual input)
Editing Gifts
Delete Gifts
Splitting Church/Foundation Gifts
Appeal Tracking
Tutorial: Creating Appeals
Associate a task with an Appeal
Log gifts from an Appeal
Review Appeal results
View Giving Trends report
Lookups
Contact Lookup Dialog Box
Successive Lookups
Lookups Sort Order
Lookup Menu Items
Lookup by List
MPD Lookups
Groups
Current vs. Saved Groups
Tutorial: Setting up a new Saved Group
Current Group
Tutorial: Group Field Change
Tutorial: Log/View History for Group
View Giving History
Send Group Email
Tasks and History
Tasks Overview
Task View
Automatic Action for New Gifts
Schedule Tasks
Clearing or Exporting Tasks
Log History
MPD Phase Auto-change
Writing Good Descriptions
Saved Descriptions
Meaningful Descriptions
Recording Your Own Activities
Description Filters
History View
Analysis & Tools
Analysis View
1. Support Progress
2. Contacts & Referral Pool
3. Weekly Activities
4. Charts
Pledge Fulfillment Report
Contribution Report
Birthday & Anniversary Report
Sorting & Filtering Tables
All Pictures
How TntMPD computes monthly giving
Other TntMPD Tools
Schedule View
Sync with Outlook
Mail Merge
Tutorial: Mail Merge
Mail Merge Favorites
Practical Merge Tips
TntSync
Tutorial: Synchronize two TntMPD Databases
Tutorial: Synchronizing Files & Folders
Backup
File Maintenance
Compact & Repair Database
Update Alert
Link with Microsoft Access
Help
Error Reporting
System Info
Help About
Pick Lists
Frequently Asked Questions
FAQs: MPD Phase
FAQs: Lookups
FAQs: Deleting Contacts

Syndication

Reference Guide: TntMPD Overview

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What is TntMPD?

TntMPD is a custom relationship manager for missionaries who raise their own financial support. “MPD” is an acronym for “Ministry Partner Development”. The individuals, churches, and organizations God has raised up to financially and prayerfully support a missionary’s work are an integral part of their effort. It is essential to build and maintain a solid relationship with these generous ministry partners. TntMPD combines a regular contact manager with the valuable financial component of associating gifts with contacts.

TntMPD helps the missionary tackle the administrative side by making it easy—and fun!—to manage the relationships with ministry partners who pray and give generously. More than 3,500 missionaries from dozens of agencies use TntMPD, and these users fall into three categories:

Level 1: Simple Contact & Financial Management. TntMPD is easier to use than almost any other contact manager on the market, and keeping track of gifts is a great feature. Many missionaries have benefited from TntMPD without going beyond this level.
Level 2: Task Management. Tracking tasks—and being able to review your past activity (“history”) with partners—is made easy with TntMPD.
Level 3: Exploding TntMPD. TntMPD is full of creative and clever enhancements that help missionaries excel in their ministry partner development.

TntMPD features that help a missionary manage their relationships:

Manage Contact Information

Address Tab for Name, address, phone, email, and internet info. (Address Tab)
3 separate greetings for customizing letters and envelopes.
Personal info such as birthdays, anniversary, children, job, and hobbies.
Notes.
Small pictures.

Manage Financial Information

Identify contact by type of giver (regular “financial partner”, special partner, prayer only, etc.). This is called “MPD Phase” (see MPD Tab Reference Guide).
Record pledge amount and frequency.
Record who referred you to this contact.
Record all gifts. TntMPD can do this automatically with some organizations.

Record relationship activity

Create Tasks (letters, calls, thank yous) to build relationship.
Auto-create tasks based on contact’s giving activity (Automatic Action for New Gifts).
View History of completed tasks.

Analyze Giving

Helpful charts: View 10 types of givers in 14 different ways, for as many months back as you wish.
These tools help you see areas of strength and weakness.
View the results of appeals you have sent using Appeal Tracking.
View assorted reports—Contribution summaries, Pledge Fulfillment Report, Birthday & Anniversary Report, and use Lookups to segment your list.

TntMPD First Impression

1.Button Bar. To access key TntMPD features.
2.Task Tab. Number indicates number of pending of tasks.
3.Summary Data. TntMPD tells you this contact’s giving status, such as pledge amount & frequency, average giving, and how current they are (colored dot).
4.Groups. Contacts are viewed in Groups, with “Everyone” as the default. ("Everyone" is the list of all contacts in your database.) You can use Lookups to create a group of any kind, such as regular partners, newsletter recipients, people to contact, etc.
5.Counts. # of contacts in your database (bottom number) and in the displayed group (top number). These are equal when the group is “Everyone”.

Four Key Screens in TntMPD

The MPD Tab

On the Contact View, the MPD tab displays key financial information such as type of ministry partner, giving pledge, and giving history for each contact.

The Task Tab and Task View

You can view tasks for an individual, a group of contacts, or all of your contacts. To view tasks for an individual or the current group, select the Task Tab in the Contact View.

The History Tab and History View

Shows the history of completed tasks with each contact.

The Analysis View

View a graphical analysis of your partnership team. These graphs can help you get a better picture of the strengths and weaknesses of your team. For example, you can view all of your donors (# of donors, total gifts, last 12 months gifts) by state or region or city or church, etc.

Eight things TntMPD does automatically:

*if your organization supports this feature

2.Download Ministry Partner names & addresses*
3.Alerts you to address mismatches with your organization*
4.Assigns Tasks based on gifts (Automatic Actions for New Gifts)
5.Alerts you when an update is available
6.Strikes out undeliverable addresses.
7.Asks you if you want to change a contact’s MPD Phase (partner status).
8.Adds country to mailing address when you are mailing to a country other than the one you are located in (set up in Tools | Options).

Six things TntMPD does NOT do automatically:

1.Alert you when a regular donor is late (use Pledge Fulfillment Report)
2.Alert you when a birthday or anniversary is coming (use Birthday & Anniversary Report)
3.Assign gifts to appeals (Appeal Tracking).
5.Add non-donors (these have to be imported or manually keyed).
6.Determine your partner’s pledge. You have to manually enter the pledge for each partner. Having a pledge for a partner is key to many functions in TntMPD, such as Automatic Action for New Gifts, support calculations, analysis reports, Pledge Fulfillment Report, and more.

Getting Started with TntMPD

1.Download TntMPD from the TntWare website: www.tntware.com/tntmpd
2.Walk through the initial setup steps:
Create your TntMPD database.
Enter your personal information. You do not need to enter your address and phone.
3.Load your contacts (several different ways)
If you can connect with your organization’s donor database, you can download all of your donors and their gifts.
If you have an existing database, you can save that as a text file and load it into TntMPD (see Import Contacts Reference Guide).
4.Assign MPD information to your contacts on the MPD Tab
Each contact in your database needs, at a minimum, an MPD Phase. If they are a financial partner (regular donor), then you need to enter their pledge amount and frequency.
5.Enter gifts.
You can download gifts from your organization, enter them on a grid using Tools | Manual Gift Input, or enter them individually for each contact.
6.Use the Tasks & History (and other features).
This is where TntMPD really shines. Use the various features of TntMPD to build stronger relationships with your ministry partners.