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A minor issue I discovered today when importing gift info from a file from our organization (Wycliffe): When the gift input dialogue tries to match a new donor with an existing record, the matching doesn't work well if there is a space in the last name. For example, in our database, we had the last...
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Troy, you'll be happy to know that it looks like the CCO has uncovered and repaired the issue of donations being designated to the wrong donor/gifts being mismatched. You were right that it was an ID problem with our programming. Now that we have that kink worked out several of our staff would like...
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I have two churches in CA in different cities that are both called "First Congregational Church". A special gift was given via CCC (not personal) and for some reason TNT asked for confirmation. I inadvertantly directed it toward the wrong "First Congregational Church". Since then...
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I imported contacts from outlook. I then inputted gifts and addresses from an tntMPD file. I confirmed a few incorrect contact matches. Now contributions are assigned to the wrong person. I have tried deleting the contacts from TntMPD and reinputing the gifts and addressses from the same tntMPD, to no...