Exploring TntConnect - All Comments

re: Getting Help

zuri092 — Thu, 04 Jun 2026 13:31:29 GMT

Hi, I just went on TNT and it wouldn't open. It said that it couldn't find my database. So, I went to the website and saw that there is an app now for Mac. I usually run it through Crossover. I downloaded the new app, thinking it might solve my problem. However, I'm not sure if my mac is too old or not. Here are my specs: My computer is a MacBook Pro 2020 running Tahoe 26.5 but it's calling for an update tonight that I haven't downloaded yet. I can send you screenshots of what it's doing, but it won't add them into the comment. It searched for my database again, and then found two in my dropbox. I clicked on the first one: /Users/ckline/Library/CloudStorage/Dropbox.../Contacts.mpddb, and it came up with an error: TNTConnect4.1 r17 requires Microsoft Access Database Engine 2010. The second option: /Users/ckline/Library/CloudStorage...tntmpd_backup_2013-7-19.mpddb says it needs to be upgraded to the new format. I'm worried that if I press this one, this may not be the newer one, and I might have lost information that I've added in the past year. Please help as to what to do. Thank you.

re: Getting Help

zuri092 — Thu, 04 Jun 2026 13:22:46 GMT

re: Address Tab

Troy Wolbrink — Fri, 15 May 2026 15:57:45 GMT

Hi Kssawka, Instead of trying to email something into the forums, pull up the forums at www.tntware.com/.../forums and then click on "Write A New Post". --Troy

re: Address Tab

Kssawka — Mon, 04 May 2026 13:59:42 GMT

Troy,

Greetings!! I have sent this email two or three times to 'TntConnect Forum' <tntconnect_forum@tntware.com> but I am getting bounce messages. I'll send it again now to 'Troy Wolbrink' <troy@tntware.com>,

I'll include it here without the pictures.

---------

Troy,

Greetings from Zambia!! Hope this finds you well.

It has been a long time since your email below of July of last year. I have not bothered to try to fix the upgrade to TNT 4.1 until today as I knew I was switching to a new computer. Now that I have switched, I tried today to follow your instructions:

When I do File/Rebuild Database I get this:

I hit OK several times and always the same result, so then I tried “Update Available” . I click on “Upgrade Now:

Then I got this:

I have no older databases to restore to. If I try the last one listed here;

I get the same messages as above like this one:

So it is a cycle that I can’t break free from. I am still using version 4.0.

Any suggestions as to how to fix the above?

Thanks,

Ken

In Zambia, Cell and What’s app: Ken- 011-26 0967 91 24 17

From: postmaster@tntware.com <postmaster@tntware.com> On Behalf Of Troy Wolbrink

Sent: Sunday, July 6, 2025 5:50 AM

To: kssawka@gmail.com

Subject: Re: [TntConnect Forum] (TntConnect 4.1.3 - PC) Error when upgrading database from version [4.0]., , You cannot add or change a record because a related record is required in table 'Contact'

Install TntConnect 4.0 from this link: download.tntware.com/.../SetupTntConnect.exe

This will get you back to where you were.

The problem is your database. You can (and should be able to) rebuild your database to verify the integrity of the file. Under the "File" menu, click on "Rebuild Database".

If rebuilding your database results in errors, you should restore a backup (File | Restore).

Try to choose the most recent backup that you can successfully and open and rebuild.

Once you're at this point, you'll be able to upgrade to TntConnect 4.1 without this error.

---Troy

From: Kssawka <bounce-user98352@tntware.com>

Sent: 7/5/2025 9:11:17 PM

Error message:

Error when upgrading database from version [4.0].

You cannot add or change a record because a related record is required in table 'Contact'.

>> 1. What steps did you perform prior to encountering this error?

>> 2. What were you trying to accomplish?

>> 3. How often do you receive this error message?

>> ^^^^^ Thank you for reporting this error! ^^^^^^

(The attached file, "Error Details.txt", contains technical details about this error.)

View this message online at www.tntware.com/.../76765.aspx or reply to this message

View this message online at www.tntware.com/.../76766.aspx or reply to this message

re: TntConnect Overview

Troy Wolbrink — Fri, 12 Dec 2025 19:31:56 GMT

Not at this time. TntConnect is only available on PC and Mac.

re: TntConnect Overview

user36275 — Fri, 05 Dec 2025 15:19:38 GMT

Can I use TNT Connect on my IPad?

re: Quick Guide: Mail Merge-Labels

Troy Wolbrink — Thu, 20 Nov 2025 21:10:45 GMT

Glenn, maybe www.tntware.com/.../once-i-39-m-in-microsoft-word-how-do-i-mail-merge-envelopes-or-labels.aspx or www.tntware.com/.../how-can-i-merge-to-labels-from-word-mac-2011.aspx

re: Video: Import Contacts-Setup List in Excel

Troy Wolbrink — Thu, 20 Nov 2025 21:09:30 GMT

Jacob, there are no Excel export templates available.

re: Quick Guide: Mail Merge-Labels

Glenn Olson — Thu, 13 Nov 2025 18:42:46 GMT

Is there a more current thread on this topic? I have not been able to locate one yet. Thank you!

re: Video: Import Contacts-Setup List in Excel

Jacob Pierce — Fri, 17 Oct 2025 17:22:29 GMT

Is there a resource page with template files already set up to use?

re: TNT Tab

Troy Wolbrink — Wed, 04 Jun 2025 17:10:08 GMT

The fields in the Gifts view are not customizable. But the "Amount" column is the 2nd one, right after "Date". So it's always visible.

re: TNT Tab

joh.str — Sat, 31 May 2025 07:34:49 GMT

Is there a way to get rid of all the additional fields in the Gifts view? I don't need the campaign or memo field and it's in the way so I cant see the amount

re: Lookups

Troy Wolbrink — Thu, 22 May 2025 19:03:48 GMT

@jstamberg, no there's not a way to lookup contacts based on a list of email addresses at this time.

re: Lookups

jstamberg — Mon, 19 May 2025 19:29:47 GMT

Is there a way to use a spreadsheet of email addresses to perform a lookup?

re: TNT Tab

Troy Wolbrink — Thu, 06 Feb 2025 15:56:21 GMT

TntConnect 4.1 has a new Gifts view, and you can search on all gift fields there, and then lookup all the associated contacts.