TntMPD
Powerful software for ministry partner development...
Contact View

Contents

Introduction
TntMPD Overview
TntMPD History
Shortcuts
TntMPD Views
Quick Reference Guides
Reference Guide: TntMPD Overview
Reference Guide: Managing Contacts
Reference Guide: The MPD Tab
Reference Guide: Tasks & History
Reference Guide: Using Lookups
Reference Guide: Using Appeals
Reference Guide: Using Mail Merge
Reference Guide: Import Contacts
Reference Guide: Using Groups
Getting Started
About Printing
Installing TntMPD
Login/Password Error
Tutorial: Creating a new TntMPD database
Setting TntMPD Options
Tutorial: Set Your TntMPD Options
General Tab
Gifts Tab
Regions Tab
International Tab
User Interface Tab
Installation Tab
Managing Contacts Overview
Tutorial: Contact View Overview
Tutorial: Adding/Editing a Contact
Matching Contacts
Exporting Contact Information
Summary Data
Address Tab
Greetings
Phone Numbers
Email/Internet Addresses
MPD Tab
Tutorial: MPD Tab Overview
MPD Phase
Next Ask
Pledge
Region
Referred by
Likely to Give
Send Newsletter
Deceased Contacts
Direct Deposit
Magazine
Tasks/History Tabs (Contact View)
Groups Tab (Contact View)
Notes Tab
Personal Tab
Pictures Tab
User Tab
Other Contact/Group Menu Items
Add Referrals
View Organization Info
Address / Phone Out of Sync
Manually Add Donor IDs
Combining multiple accounts for one contact
View Details
Send Email to your Contact(s)
Deleting Contacts
Importing Contacts
Address Input from Web
Gifts & Appeals
Tutorial: Downloading Gifts from the Web
Giving History
Tutorial: Adding New Gifts
Gift Input Form (manual input)
Address and Gift Input from File
Dealing with Gifts
Editing Gifts
Deleting Gifts
Splitting Church/Foundation Gifts
Appeal Tracking
Tutorial: Creating Appeals
Associate History with an Appeal
Tutorial: Log gifts from an Appeal
Review Appeal results
View Giving Trends Report
Lookups Overview
Tutorial: Create a Basic Lookup
Lookup Dialog Box
Successive Lookups
Lookups Sort Order
Lookup Menu Items
Lookup Favorites
Default Lookup
MPD Lookups
Groups / Saved Groups
Current vs. Saved Groups
Tutorial: Setting up a new Saved Group
Current Group
Tutorial: Change a Field (for all Contacts in the Current Group)
Tutorial: Log History (for all Contacts in the Current Group)
View Giving History
Send Group Email
Tasks & History
Task Types
Tutorial: Schedule a Task
Tutorial: Log History
Automatic Action for New Gifts
Clearing or Exporting Tasks
Writing Meaningful Descriptions
Saved Descriptions
MPD Phase Auto-change
Analysis & Tools
Analysis View
Support Progress Box
Contacts & Referral Pool
Weekly Activities
Charts
Pledge Fulfillment Report
Contribution Report
Birthday & Anniversary Report
All Pictures
Other TntMPD Tools
Schedule View
Sync with Outlook
Mail Merge
Tutorial: Mail Merge
Tutorial: Mail Merge-Labels
Tutorial: Email Merge
Mail Merge Favorites
Practical Merge Tips
TntSync
Tutorial: Synchronize two TntMPD Databases
Tutorial: Synchronizing Files & Folders
Backups
Copying your Database
File Maintenance
Compact & Repair Database
Check for Updates on the Web
Exporting from TntMPD
Link with Microsoft Access
Getting Help
Community View
Error Reporting
View System Info
Help | About
Pick Lists
TntMPD Pro
All TntMPD Tips

Syndication

The Contact view is the place where you will spend most of your time. Even though you may access your tasks and schedule from their respective views, you still apply tasks and scheduled activities to individual contacts in the Contact View.

Attributes of the Contact View

1.Shortcut Bar

Tip: Toggle View

In the Contact View, use F2 & F3 to toggle buttons or contact list on/off. This is not as big an issue with today's high resolution monitors, but several years ago this was a particularly helpful feature.

2.Current Group of contacts (at the top of the column is the lookup value, in this case, Everyone).

Tip: Sort the Current Group

You can sort the Current Group by right-clicking in the list of contacts and selecting the sort order.

Tip: Everyone toggle button

You can view all of the contacts in your database by pressing the “Everyone” toggle button on the button bar. It’s the button that looks like a funnel. Pressing the button again returns it to the previous lookup.

Everyone is the default lookup upon opening TntMPD, but you can change that to one of three other options. (See Options for this.)

Menu Path: Tools | Options | User Interface tab

3.Selected contact (when you open TntMPD, that is you).

The "Name & Address Bar" is the area at the top where the selected contact's address, phone, and email are shown. The amount of information shown is limited, so a longer address will push phone and email down, possibly below where you can see.

Notes about the Name & Address bar:

The address will be bold and red if it there is an unresolved discrepancy for this contact's address or phone, or crossed out if it is "marked as undeliverable" (either manually marked or automatic if it is incomplete). Click on the name to edit the name & address. Deceased contacts will also appear, with an undeliverable address.

Tip: Enlarge Name & Address bar with F12

Tip: Name & Address Bar hotspots

You can click (or double-click) on almost anything in the Name & Address bar and act on it

Picture [even if there is no picture]
Name & Address [to edit]
Phone number [to initiate a call task]
Email [to initiate an email using your email provider]
Summary Data: MPD Phase, Status Dot, or Monthly Average [opens the MPD Tab]
Summary Data: Organization Account Number [opens View Organization Info]

Tip: Quick task for phone call

Click on a contact's phone number in the Name & Address bar and TntMPD will automatically pop up a Call Log History. This only works if your TntMPD is set to NOT use the Auto-Dialer. The first time you click a phone number, TntMPD will ask you if you want to enable/disable the Windows Auto-Dialer.

Read More > Unresolved Discrepancy (View Organization Info)

Read More > Deceased

4.Summary data on a contact, including current giving status

Read More > Summary data

5.Notes you have written about this contact (on the Notes tab).

Read More > Notes

6.The personal information tabs: