TntConnect Beta Testers

MailChimp - history feature = "Opened" Newsletter

Michael Drackley — Mon, 09 Dec 2013 20:03:16 GMT

Not sure if this is even an easy possibily but has anyone ever attempted to track their "Opened" histroy recoreded in MailChimp back in TnTMPD?

I've been trying to see if there is a method via the csv export from MailChimp but my brain hasn't found a method to import an opened History Log match contact. I would find this useful to possibly switch the prefered Mail vs Email for the contact due to theirr amount of times opening the newsletters/communication. I would suspect that some of the emails we send to are in accounts where "junk mail" is sent to. Which in turn would help us better send a paper follow-up of the "really important" information if we don't see an opened email history for them.

Your thoughts?

Adding a recurring monthly gift

Aaron Telecky — Thu, 04 Sep 2025 19:37:41 GMT

I am brand new to this program and would like to know if and/or how to enter a recurring monthly donation to a donor's file. In other words, is there a way that I can have the gift automatically show up in their file on the same day each month?

"This Calendar Month" option?

MoogleyDooo — Fri, 14 Mar 2025 05:10:44 GMT

Loving the new gifts feature in 4.1 r0 !

To make it even better, please add a radio button for "This Calendar Month" in the "Date Range" portion of the new "Gifts" feature where the range will automatically include only gifts with dates in the current calendar month.

Thanks!

TntConnect 4.1: Gifts View | Column Chooser for Table?

Bob Mac Leod — Sun, 22 Dec 2024 22:46:24 GMT

Love that a data-intensive product can deliver intensive data, and especially that I can export it. On the other hand, in the Gifts View that can be problematic:

The user needs may vary, but some columns may be less relevant (or even entirely irrelevant) to some users.

For example, Organization. I would expect that the average user only raises funds from one organization (well, perhaps more than one who raise from int'l affiliates in the same ministry...). But for those who have only one org ever, that column may not be helpful.

The DonorID of the gift is helpful, but I'd move it to the far right.

The Designation column expands and since it is so early in the list, it pushes more relevant items off.

It may take time to understand what the colored (or gray) icon is next to a gift. It took me a while, by guessing, until I selected a contact I know who gifts gifts-in-kind which are marked as "Personal" in my database.

I cannot say what the ideal set of columns is, which makes me wonder if it is possible to have a checkbox that controls the displayed columns. I think if that becomes possible, maybe a checkbox to display (or not) the gift icons.

TntConnect 4.1: Gifts View | Campaigns, Currency, and Designations compressed

Bob Mac Leod — Sun, 22 Dec 2024 22:24:40 GMT

Windows 11 on a Microsoft Surface with resolution set at recommended 200%. TNT font size set at Default 100%.

TntConnect 4.1: Gifts View | Gifts sort alphabetically, not numerically

Bob Mac Leod — Sun, 22 Dec 2024 22:26:50 GMT

On the Gifts View, when I sort by amount, the gifts sort in alphabetical order instead of the expected numerical order.

TntMPD 2.1 r25 (New Mac Beta Test!)

Troy Wolbrink — Fri, 04 Jun 2010 07:45:30 GMT

Note: The following describes a beta test of TntMPD for the Mac. Please report any issues you find back to this beta testers forum.

There's a new beta test of TntMPD for the Mac for you to test out. It's available for download here:
http://www.tntware.com/tntmpd/downloads/p/9024.aspx

It requires a Mac w/ an Intel chip. I'm not sure if it runs on Tiger (10.4), but it seems to work pretty good for me on Snow Leopard (10.6).

There a number of improvements for the Mac side of things in this version. For all the details:
http://download.tntware.com/tntmpd/archive/2.1.25/TntMPDReleaseLog.txt

Please let me know how it goes.

Thanks,
Troy

TntConnect on trailing-edge Macs

GQP — Mon, 13 Mar 2023 16:28:59 GMT

I sent a message privately to Troy last week, and he suggested that I re-post to this mailing list. The following is a version of that, edited for clarity, brevity and context.

I happen to be playing with TntConnect and Mac. I know that it works to run under CrossOver, and I support a Mac user that’s working that way. While I was poking at other things, I came across the instructions for running through Wineskin. Wineskin is not one that I’ve heard of, and so I decided to see how that might work out.

Background: the Mac that I’m working from is a fairly old model, a 2014 Mac Mini that shipped with only 4 GB of RAM, and can’t be upgraded. I’m currently running Monterey. I found this machine to be painfully slow for anything that required disk access (especially working on config settings), but since the time I upgraded to SSD, performance is adequate.

Underneath, I know that the memory limit is such that it still does lots of swapping, but it’s an interesting illustration of how much performance improvement you can get out of SSD, at least for things that require disk access. For a machine that is memory-constricted the improvement is dramatic. But I digress…

I followed the instructions at https://www.tntware.com/tntconnect/faqs/en/how-can-i-run-tntconnect-on-my-mac-for-free-via-wineskin.aspx and have gotten as far as step 16, before hitting complications. Yesterday, I wasn’t in a mood to try to debug further, and so I stopped, to come back to it later. Today, I’m looking further and I find that with the TntConnect icon on the desktop, double-clicking produces nothing. I also am finding no response if I open Wineskin from the launcher. However, if I Ctrl-click (or right-click using a 2-button mouse), I can select “show package contents” whichi shows the contents of the container, and I can open Wineskin.app there. That gives the dialog for installing. I can navigate to the install binary for 4.0.45, but when I open that, I’m getting an error dialog (see attachment).

I’m not sure where to go with this one. Probably something reasonably simple, just that I’m not fluent enough on Mac troubleshooting. Perhaps there is an Advanced setting that I’m missing that isn’t in the instruction. Since I’m not trying to set up a live installation, I don’t know that I need resolution on this, although it may be worth completing, just so that I’m aware of internal gotchas for supporting others.

[ In the reply that I got from Troy, he indicated that he's working a 2012 MacBook Pro that has 8 GB of RAM. Thus, one possibility could be that Wineskin doesn't work well on only 4 GB.]

In the meantime, I was doing some other poking and realized that I have a copy of PlayOnMac that I had downloaded but never tried out. So I installed that and tried an install of TntConnect there. After having just been through the setup process with Wineskin, I found that PlayOnMac is similar, but in my view, a little simpler, especially in the process of container setup. Even if I hadn’t seen Wineskin just before that, I was able to get PlayOnMac installed only with the screen dialgs, and no need for reference to install instructions for TntConnect.

After configuring PlayOnMac, I had almost no problems with installing and configuring TntConnect. When I ran TntConnect for the first time, I did see the Error 0 complaining about country code when I created the first record. Later on, I found the forum posting about a work-around for that, but I found that if I explicitly set a country code for that record before populating the rest of the form, I had no problem saving that record. I find it interesting that that’s a Known Issue that dates back as far as it does.

Anyway, I’ll probably do a little more poking to see if I can get things operational Wineskin, but it is worth noting that from what I’ve seen here, PlayOnMac seems to be a viable option. And from the experience I’ve described, the user-facing process seems to be a little easier for getting it all deployed. If I was a non-technical Mac user, the challenges I’ve experienced with Wineskin might be enough for me to decide that Wineskin isn’t sufficient to run TntConnect without undue troubleshooting effort.

[ Follow-up point: Although I don't doubt that Wineskin will run without difficulty on an adequately-provisioned Mac (and I consider 8 GB to be minimum, and generally recommend at least 16 GB for anybody buying a new machine, my experience indicates that PlayOnMac may be preferable -- not only for better handling of limited hardware, but also that it seems to configure a little more easily than Wineskin does. ]

-- George Peavy

Screen Shot 2023-03-10 at 9.02.11 AM.png

TntConnect 4.0.43 BETA ... How users underlying Wineskin infrastructure updated moving forward?

Jason Maas — Fri, 17 Feb 2023 23:27:21 GMT

How should users keep both TntConnect and the underlying Wineskin infrastructure updated moving forward?

Upgrade message

Bob Mac Leod — Sat, 07 Mar 2020 19:33:31 GMT

If I am planning on staying on 3.5 for an extended period of time, is it possible to turn off the Upgrade to 4.0 message?

v4.0.2 feedback on Mac

Jason Maas — Mon, 02 Mar 2020 19:01:40 GMT

Hi Troy,

I just installed v4 for the first time, using v4.0.2 on macOS "Catalina" on CrossOver v19.0.1.

Overall it seems to be working, but here's some feedback about confusing or painful things:

I used the .tie file as recommended now and that worked.
I had a hard time adding the TntConnect icon to my dock because I didn't notice at first that I was trying to add it to the part of the dock that shows running but not pinned apps. It can only be added to the section with pinned apps. Might be worth mentioning if others like me have held off on upgrading to Catalina due to TntConnect.
Had to give permission to access a lot of folders as I went through the Tnt v4 on Mac instructions.
CrossOver app had a yellow alert-type banner message at the top of its window at first about turning on auto-updates for its own recipes or something like that. Looked scary at first.
It seemed like I was installing TntConnect twice due to first installing the Windows dependencies and then the app itself. The instructions "Follow all the normal prompts to install software..." may not cut it for Mac users. Could be helpful to mention the different phases and need to click Install multiple times and keep hitting Next, etc.
I received a ton of prompts about untrusted font files when installing right before the TntConnect license agreement. Not cool.
Now I don't receive those prompts any more when starting TntConnect, but I do seem to be getting them repeatedly with the Gift Input function. Super annoying (and invites people to delete their fonts if they don't know what they're doing!).
The first time I fired up the Gift Input window separate dialog windows about "Running diskinfo_util" kept coming and going..probably for at least 30 seconds. Not very user-friendly. :(

HTH,

Jason

Dropbox Sync problems

Eberhard — Fri, 07 Feb 2020 09:23:09 GMT

Maybe I don't understand how the Dropbox sync works now that multiple users can edit the database at the same time.

Here's what I tried:

My database is "Dropbox\TntConnect\test.mpddb"

I open this database on two machines and make changes to two different entries. This causes Dropbox to recognize the conflict and create a file "test (Eberhard Beilharz's conflicted copy).mpddb".

I'm not entirely sure how this is supposed to work - I would have thought/hoped that TntConnect would somehow pick up the changes from the other machine.

In any case I would expect TntConnect to see the conflict file after re-opening TntConnect.

But that doesn't seem to be the case. Only if I rename the conflict file to "test (Eberhard Beilharz's conflicted copy 2020-02-07).mpddb" does it see the conflicts and offer to resolve them.

This happens on both Windows 10 and Linux (wine).

Spelling error on Historical Gift Import

Bob Mac Leod — Thu, 06 Feb 2020 08:52:08 GMT

Probably my most common typo as well

Import Historical Gifts screen skewed (Windows Surface)

Bob Mac Leod — Wed, 05 Feb 2020 03:19:31 GMT

What I see when trying to import Historical Gifts:

Importing Donor Manager data

Paul_Dokken — Wed, 29 Nov 2017 05:04:28 GMT

I would love to switch to TNTConnect but I have 12 years of data in donor manager that I don't want to loose. Has anyone created a program that will convert DM data to the TNT database structure. I have thought about writing something as I am a software developer. I have downloaded an OLEDb driver for Foxpro and can access the DM data but when I try to open the TNT database in access I get prompted for a password. The data I specifically want is the DM touch data.

Thanks,

Paul Dokken

Mailchimp sync with issues

Nacho — Sat, 13 Jul 2019 16:24:04 GMT

Hi,

When adding emails to Mailchimp in the sync to Mailchimp, you get a notification when Mailchimp says an email is invalid, either because it has a typo or because Mailchimp knows it has been bounced or unsubscribed.

You can accept that notification and keep syncing by pressing again "add to mailchimp".

The problem: Once you get the above notification the process of syncing apparently becomes corrupt, it behaves as it works but it will never finish the process, keeps showing you the green bar saying "adding email to mailchimp" but it never finishes, even if the bars make it all the way to the end.

Solution: The system should tell you to go fix the problem before you retry syncing. Or better yet, the system should just go syncing and at the end tell you which emails weren't imported due to them being invalid or in compliance state as Mailchimp calls it.

As we use TNT for the whole organization this is a huge problem when we sync hundreds of contacts at once with Mailchimp.

Hope this helps,

Nacho

SmartPath access code

Keith Dodson — Fri, 27 Oct 2017 17:25:54 GMT

How do I sign in to access the SmartPath videos? Last summer I could link to the videos from a presentation, but now I can't access anything and they're asking me to sign in.

What is the thinking of displaying the internal Contact ID in 3.5 r15?

Bob Mac Leod — Fri, 22 Feb 2019 21:58:52 GMT

Just downloaded the new r15 and saw the option to display the Contact ID. Was this for a specific customer? What's the thinking behind this option?

Office install default to 64-bit

Bill and Katie Streeter — Wed, 16 Jan 2019 09:24:30 GMT

As an office365 admin, I see the upcoming messages and it turns out that Office installs are going to be 64-bit by default unless explicitly told otherwise. I'm not sure if or how this would affect TntConnect, but thought it might be good to mention...

Quote:

MC171479

Stay Informed

Published On : December 22, 2018

Office ProPlus and Office 2019 will now be installed with 64-bit as the default setting. Previously, the default setting was 32-bit at installation. This change will begin rolling out in mid-January, 2019.

How does this affect me?

After this change takes place, the 64-bit version of Office will automatically be installed unless you explicitly select the 32-bit version before beginning the installation process.

If you install the 64-bit version, but wanted the 32-bit version instead, you must first uninstall the 64-bit version before installing the 32-bit version. The same is true if you installed the 32-bit version but want to install the 64-bit version.

This change will begin rolling out in mid-January, 2019.

New Feature: Campaign feature (new name of "Appeal") significantly enhanced, supports goals, and linked to saved group.

Bob Mac Leod — Tue, 27 Dec 2016 04:16:16 GMT

I will have to test this a lot more to really wrap my arms around it. If I can teach others, then I can learn it myself.

In the Advanced mode, I set a Special Goal, then linked a Saved Group to it. Why does the Green "loading" bar keep scrolling? What am I waiting for?

Gocryptfs

Eberhard — Fri, 15 Jun 2018 15:00:26 GMT

I was looking for options to use an encrypted drive on Linux that would still allow me to use Dropbox and found gocryptfs. That turns out to work very well.

However, it's not detected as encrypted drive in TntConnect 3.5. Would it be possible to add support for it so that the option "Require this database to be on an encrypted drive" can be checked?

Conflict resolution and gocryptfs

Eberhard — Wed, 04 Jul 2018 06:17:00 GMT

Thanks for implementing the detection of gocryptfs in version 3.5.10.

However, it seems that there's another place that needs a similar piece of code: I have the "require this database to be on an encrypted drive" option set.

When I now get a Dropbox conflict, TntConnect detects that there's a conflicting file and offers to auto synchronize, but then it fails with an error message that this database can only be opened on an encrypted drive.

Since both the current TntConnect database and the conflicting file are in the same gocryptfs encrypted folder, it looks like the detection of the drive encryption doesn't work in this case.

This is pretty bad, because even disabling the "require encrypted drive" option doesn't help - I still get the error message. Probably because the conflicting database still has that option set.

Where is the button to toggle the Gifts View in 3.5 r1?

Bob Mac Leod — Wed, 25 Apr 2018 20:21:48 GMT

I have TntConnect Pro, but when I look at a contact with a wide gift/campaign/promise display, I do not see any way to expand the Gifts box.

Separately: Ctrl+D works to toggle the Gift Details. Love it!

New Feature: Campaign Builder tool added to help kick start a fundraising campaign

Bob Mac Leod — Tue, 27 Dec 2016 04:18:22 GMT

Spelling error: "You can leave this window can come back later."
Suggestion: "When you're all set" is a colloquialism. Try "When you are ready…" or "When you are finished…"
When the Campaign Builder is run, the "Entry Level" group appears at the top of the list, when it should appear last. Perhaps a different name, or maybe a # prefix (1-2-3-4)?
I understand the names are in the list based on Est. Annual Capacity. But I recommend putting the names in each sub-group alphabetically for convenience, esp. if the list is long and the capacity is not relevant.

What 3 Words mapping

Joseph Thiessen — Mon, 12 Mar 2018 20:23:10 GMT

I don't need this in the software but wondered if anyone has seen the new mapping system called What 3 Words? If it takes hold, would it be useful in TntConnect?

Just curious...

Sincerely,

Joseph Thiessen