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How does the sync with Outlook work?

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First published by:
Troy Wolbrink
on 9 Oct 2009
Last revision by:
Troy Wolbrink
on 15 May 2010
3 people found this article useful.

75% of people found this useful
How does the sync with Outlook work?

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TntMPD can sync 2-way with Outlook.  When it does this, it tries to match the contacts that are in common between TntMPD and Outlook. 

For the contacts that are in common, it tries to find where the change occurred.  If it happened on only one side (TntMPD or Outlook) since the last sync, it will automatically be able to determine which way to propogate the change.  If a change occured to the same contact on both sides, it will mark this as a "Skip" and you'll have to manually decide what to do.  You can double-click on a Skip and do a side-by-side comparison of what's different for that item.  In this side-by-side comparison, you can double-click on the value you want to keep for each field.  You can also right-click on the "Skip" and choose a different action.  At this point, it will also give you the option to "Update TntMPD Only" or "Update Outlook Only" if you want to propagate all changes in one direction unconditionally.

For the contacts that are not in common, it gives you the option to export new contacts from TntMPD to Outlook or to import new contacts from Outlook. 

Before TntMPD 2.1.22, there were some shortcomings with the way TntMPD handles change detection.  These shortcoming have been addressed.  Please disregard any previous advice that suggest you should pick one program (TntMPD or Outlook) as the master source where you edit data.  The sync feature is now updated to provide a true 2-way, peer-to-peer synchronization experience.

Recent Comments

By: BrockZagel Posted on 16 Oct 2009 10:41 AM

Thanks for posting this. I love the sync option because I use outlook to get my contacts to my phone (t-mobile dash). It is great to have my supporters #'s and addresses in my phone for trips and for calling when I'm driving for relationship building.

By: Bret Hern Posted on 16 Oct 2009 1:08 PM

The appointment synching is great, and we use it constantly (esp. with Outlook 2007's color-coded categories). The problem is mismatch in synching contacts -- Tnt treats a couple as a couple, with various descriptive labels available, whereas the optimum way for Outlook (for email) and subordinate contact managers (cell phones) is to treat each contact individually. Right now, if you sync, you wind up with multiple email addresses for "John and Jane Doe," which makes life with Outlook cumbersome, and the same goes for cell phone numbers.  One path forward would be to allow for specific/designated fields for these key items -- by that, I mean that there would be a Husband's Cell Phone and Husband's email address and a Wife's Cell Phone and Wife's email address defined. (You'd need to use more generic titles, since you don't want to have a single woman's email and cell under "Husband's Cell Phone," etc.)  With that, the sync would then need to allow the couple to be "split" in Outlook and other contact managers -- each spouse would get their home address, home phone number and other common data, but would carry only their individual email and cell phone into the appropriate entries. That way, when I address an email to "John Doe," it would resolve to John's email address, not to the "John and Jane Doe" entity. I'm guessing this is mostly "duh" stuff to Troy and company, and I know there are other issues (we have several people with more than single email addresses per person, etc.), but the fundamental need to break up couples to work effectively in external contact managers is there. There's a sentence that isn't very encouraging to type!

By: MikeMoline Posted on 1 Nov 2009 12:09 AM

Dear Bret - thanks for your comments! Re: the husband/wife issue - I have faced the same problem. If I need to, I have the husband/wife entry be the "master" one - where all financial partnershp info, communication history, etc is kept. If I need separate contact info for the wife, then I create a "wife only" contact entry in tnt and put the wife's cell number, email address, etc in there. Not a beautiful solution - but one that seems to have worked for me reasonably well so far.

By: Rick Amos Posted on 28 Sep 2010 11:05 AM

I have 2000 contacts in Outlook (Google Apps contacts) and I do not want all of them to come over to TNT when I sync.

I have 500 contacts in TnT.

Is it possible for TnT to only sync the 500 contacts in TnT with the same 500 in Outlook?

In this way, the 500 will remain synced without adding the other 1500 to TnT.

So it is "one-way" in terms of which contacts, but "two way" in terms of syncing the fields.

By: Clay Q Posted on 1 Oct 2010 3:47 AM

@Rick, This is my question, too. Right now, I'm syncing to a separate contact list in Outlook, so that I can then upload that list to Constant Contact. It's a bit cumbersome, with too many steps. But I'm sure thankful for TnTmpd! (and wish it had a better name!)

By: Troy Wolbrink Posted on 1 Oct 2010 11:45 PM

Hi Rick, you can synchronize a subset of contacts between TntMPD and Outlook.

Clay, what's wrong with the name?

By: Travis Todd Posted on 11 Apr 2011 1:09 AM

Rick i find that in Outlook if i put names in a category then i keep them all in the "contacts" folder in outlook. then when i'm syncing i just sync that category. once you basically get it setup then no need to keep choosing the category. When a new supporter comes into TNTMPD that is already in outlook but you haven't been syncing it the program will find it and ask you if this is the correct person to match it with. if you don't have it in outlook you can choose to copy it over to outlook when you are syncing. then later go into outlook and put it into a category.